corrupted optical drives with vista

Discussion in 'General Hardware Issues' started by chuck13, Mar 17, 2007.

  1. chuck13

    chuck13 New Member

    my dvd drives got corrupted when using any dvd, error code 39. tried unistalling the drives, re-booting and everything else. how do i get my drivers back? vista premium, new p.c. sata-dvd rom and tsst dvd r/w are not working. i have been reading the forum and have seen other people with the same problem? any advice would help at this point and time.
     
  2. oldjoe

    oldjoe Well-Known Member

    IF you are comfortable working in the Registry, this will resolve your problem. If you are NOT comfortable working in the Registry, wait for someone to make a different suggestion.

    Run REGEDIT, open up the following folders:
    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Control
    Class
    {4D36E965-E325 -11CE-BFC1-08002BE10318}

    After clicking on {4D36E965-E325 -11CE-BFC1-08002BE10318} you should see two settings on the right-hand side:
    "Upperfilters"
    "Lowerfilters"

    Click on each of them, press DELETE and click YES.
     
  3. mike20021969

    mike20021969 Well-Known Member

    dont forget to make a back-up copy of the registry before you edit it just in case things go pear-shaped.