Confirm if own a lifetime license

Discussion in 'Purchase and License Keys' started by Seekers462, Jun 1, 2018.

  1. Seekers462

    Seekers462 Member

    Is there anyway to see if I own a lifetime license or not? Mine isn't working properly and I don't understand the BitCoin part to buy a new one.
    Last edited: Jun 1, 2018
  2. mmdavis

    mmdavis Well-Known Member

    This needs to be handled by staff (@Ivan or @Jill), no one on the forum can help.

    There is another post that may need to be edited as well.

    @Seekers462 , in the meantime you might want to fill out a support ticket:
    Last edited: Jun 1, 2018
  3. Jill

    Jill Support Team Staff Member

    @Seekers462, your license was not lifetime, it expired at the end of May. You might want to remove your license data from your post and write to our support, as @mmdavis suggested, to see about renewing your subscription.
  4. Seekers462

    Seekers462 Member

    Thanks, wish I had bought the lifetime one. I'll miss this program until I can afford to get it back.