Discussion in 'CloneDVD' started by Risoles, Feb 1, 2008.

  1. Risoles

    Risoles New Member

    I have updated to the new Clone DVD. but now when it is about 1/2 way thru the computer crashes. what is the problem
  2. mike20021969

    mike20021969 Well-Known Member

    when what is 1/2 way through?
    more details would be appreciated.
    what is the title of the dvd your are attempting to back up?
    create a log file with anydvd and upload it please:
    a) Ensure Anydvd is running.
    b) Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG]
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"
    Last edited by a moderator: Feb 1, 2008