CDR Cousland
Member
I recently changed computers and have been reinstalling everything, including AnyDVD and CloneDVDmobile, with no problem. However, my CloneDVD key won't work. When activated, it says the key is registered/ok and to reset CloneDVD, but the reset never actually removes the trial lock.
I reached out to Elby after reading this recent forum post, https://forum.redfox.bz/threads/forever-is-gone.75809/; and, after a painful back-and-forth they responded with:
It is none of our serial numbers. Unfortunately we cannot check licenses that were purchased at Slysoft. We have no access to their customer data.
Since Slysoft no longer exists, am I just SOoL? Or have you guys dealt with this issue before?
Thanks, guys!
PS - If I do need to repurchase, do you guys at least get a good portion if purchases made through you? I'd rather throw my money at RedFox than Elby.

I reached out to Elby after reading this recent forum post, https://forum.redfox.bz/threads/forever-is-gone.75809/; and, after a painful back-and-forth they responded with:
It is none of our serial numbers. Unfortunately we cannot check licenses that were purchased at Slysoft. We have no access to their customer data.
Since Slysoft no longer exists, am I just SOoL? Or have you guys dealt with this issue before?
Thanks, guys!
PS - If I do need to repurchase, do you guys at least get a good portion if purchases made through you? I'd rather throw my money at RedFox than Elby.
