I have been using CloneDVD for a couple of years without a problem. Yesterday when I went to copy a dvd, I opened the program and it pops up an error 'this program has encountered an error and needs to close.' The program then closes. I completed a copy of a movie previously that day - no problems. The only thing different was I installed an update for AnyDVD before attempting this one. I have uninstalled and reinstalled both AnyDVD and CloneDVD most current versions (rebooted before reinstalling) - no change. I uninstalled both AnyDVD and CloneDVD, rebooted, reinstalled previous version of AnyDVD and current version of CloneDVD - no change. Any ideas would be greatly appreciated.