Clone DVD2 Not downloading

Discussion in 'CloneDVD' started by William1957, Nov 15, 2017.

  1. William1957

    William1957 New Member

    Hello fellow RedFox users. I just tried to download my Clone DVD2 for the first time. I bought this back in March 28 of 2017 . Every time I attempted this , a small window comes up and states that it is expired . I tried to contact Red Fox , but not sure if it got though. Can anyone help me ?? thank you
  2. Lukas

    Lukas Well-Known Member

  3. Jill

    Jill Support Team Staff Member

    You sent us two support requests yesterday, which we combined and replied to. Please search for our reply in your spam folder if you cannot find it in your regular inbox. The main issue here is that you purchased CloneCD, not CloneDVD. We will work on a solution with you, but it has to be done through the official support channel, hence our plea to locate our response. If you don't get our mail we cannot communicate like we ought to.
    whatever_gong82 likes this.