Clone DVD2 crashing both my computers

Discussion in 'CloneDVD' started by Donya, Feb 20, 2008.

  1. Donya

    Donya New Member

    Hi I really need some help...... I have been using anydvd with clone dvd for three years now without problems. I love the software. Since about December it has been crashing both my laptops (both are acer laptops with burners built in, purchased in 2006. I mean the computer totally shut's off, not freezes up, just shuts down everything. I have never had any issue before. My media is verbatim, anyway would appreciate any help. Donya
     
  2. creeper6996

    creeper6996 Well-Known Member

    This might sound elementary, but I believe there's a button for "shut down computer when finished burning." Make sure that's not checked. Hope I'm not insulting your intelligence.
     
  3. Webslinger

    Webslinger Retired Moderator

    1.
    a) Ensure Anydvd is running.
    b) Put an original movie disc in your optical drive/reader. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG]
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"

    2. What version of Clonedvd are you running?