Hi. I used the AnyDVD free trial in August 2016 on my Asus laptop and it worked great. I recently upgraded to an SSD and a fresh install of Windows and installed the newest free trial of AnyDVD, but whenever I click on the button to rip the DVD to the hard disk or rip DVD to ISO, nothing happens at all. If it were to lock me out due to my hardware, it would have told me. I restarted and reinstalled several times, but it still doesn't work. The DVD is an old Arthur PBS special DVD from 2002, and it appears that AnyDVD was at least able to remove the protection. What can I do? To me, AnyDVD is the most reliable and easy to use option for getting exact digital backups, so I have no idea what else to use. It's really annoying that the most popular recommendations are the ones that compress the quality, have a ton of settings, and remove the DVD menus. I also have a MacBook Pro as my main computer now and I tried to use MacXDVD Pro from a free giveaway, but the files came out encrypted, so I doubt WinXDVD on Windows would make a difference.