Can't upgrade to version 6.1.1.4

Discussion in 'AnyDVD HD (DVD issues)' started by slickbilly72, Feb 2, 2007.

  1. slickbilly72

    slickbilly72 New Member

    I've been using AnyDVD for over a year now and have never had a problem in the past. Its a great program. I downloaded and installed the newest 6.1.1.4 version. But even after restarting my computer it still shows me running version 6.1.0.7 Any ideas? Is the happening only to me? Thank you.
     
  2. DetroitBaseball

    DetroitBaseball Well-Known Member

    Hmm, I haven't heard of this before.
     
  3. slickbilly72

    slickbilly72 New Member

    Yeah, Its got me stumped. I've made no modifications to my computer or anything that would stop the upgrade.
     
  4. DetroitBaseball

    DetroitBaseball Well-Known Member

    Maybe you should uninstall AnyDVD and then install 6.1.1.4 and double click the registration key. Remember to backup the key though.
     
  5. Webslinger

    Webslinger Retired Moderator

    Clear your browser cache. Redownload. http://www.slysoft.com/download.html
     
  6. 5150

    5150 Well-Known Member

    You could also try this: First make sure your computer is showing all hidden files and folders. Control panel-->Folder options-->View tab-->Show hidden files and folders.

    Only do this if you have a backup of your key, Uninstall your current version. Then locate the following path in your C: drive.
    C:\Documents and Settings\HP_Administrator\Application Data

    The Hp_administrator path will be different. Once you locate the Application Data folder, locate the Slysoft folder and delete it.

    Install the latest Anydvd version and apply your key. Hopefully that will work.

    Good luck.
     
  7. DetroitBaseball

    DetroitBaseball Well-Known Member

    Why not just uninstall it from add/remove programs? This way is much easier.
     
  8. 5150

    5150 Well-Known Member

    Uninstalling from add/remove programs is what I had in mind. However, that often times will still leave a directory for the uninstalled program within the application data folder that contains left-overs from the program.
     
  9. DetroitBaseball

    DetroitBaseball Well-Known Member

    Uninstalling from the add/remove programs list should be good enough. Then reinstall AnyDVD 6.1.1.4 and apply the key.

    http://static.slysoft.com/SetupAnyDVD.exe
     
  10. 5150

    5150 Well-Known Member

    In my experiences, I've had problems when trying to upgrade a few applications when leaving a directory exist in the application data folder. I haven't had the chance to upgrade anydvd myself yet so I can't say for sure. I do know that deleting a directory within the application data folder for a program that no longer exists can work wonders when upgrading. You are right. Just using add/remove programs may indeed work very well without my extra steps. However, my extra steps could also do the trick. I hope with all these posts that slickbilly can get it to work.
     
  11. slickbilly72

    slickbilly72 New Member

    Thanks for all the feedback guys. I tried both uninstalling the program and re-downloading after cleaning out the browser cache. After uninstalling, I even ran a registry scrubber to remove all traces of the program. I cleared the cache (cookies, temp IE files, history, content from forms), downloaded the 6.1.1.4 program via the link in webslinger's post, installed and applied the key. It tells me I'm running version 6.1.07. I just don't get how that can be possible.
     
  12. DetroitBaseball

    DetroitBaseball Well-Known Member

    I don't either......