Can't Remove Protection From Meet the Parents DVD

Discussion in 'AnyDVD HD (DVD issues)' started by John Wood, Jan 20, 2016.

  1. John Wood

    John Wood Member

    I have a retail version of "Meet the Parents" which fails to have the protection removed. My new DVD player refuses to play it saying it is not compatible and my PC DVD device does the same. I've never had this happen with any DVD before. What could be the problem? It is not a new DVD and was purchased several years ago but has never been out of the case till now. There are no apparent scratches or abnormalities.

    AnyDVD : Current 7.6.7.0
    Windows 10 64bit
    Title: Meet the Parents Collector's Edition
    Region: 1
    Purchased in USA
     

    Attached Files:

    Last edited: Jan 21, 2016
  2. Adbear

    Adbear Well-Known Member

    You need to supply a logfile before any one can help, instructions can be found in the 'Please read before you post' sticky
     
  3. mike20021969

    mike20021969 Well-Known Member

    No logfile needed for this suggestion...
    Try cleaning the DVD first.
    If that doesn't help: assuming your (standlone) DVD player plays other DVDs fine, then the disc is probably kapput (probably borderline bad when you purchased it years ago).
     
  4. John Wood

    John Wood Member

    Thanks for your response. I uploaded a logfile.
     
  5. John Wood

    John Wood Member

    DVD is in pristine condition. It was still wrapped in cellophane and was opened just prior to placing it in the player.:(
     
  6. Adbear

    Adbear Well-Known Member

    Have you tried cleaning it?

    Another thing to do is to exit fully out of AnyDVD (right click on the fox icon down by the clock and choose 'exit') then in Windows set the drive region. This probably won't fix the issue with this disc but it will help with certain other discs in the future
     
    Last edited: Jan 21, 2016
  7. John Wood

    John Wood Member

     
  8. John Wood

    John Wood Member

    Although in pristine condition, I did clean it and the drive region is set to 1. Still no good :(. Sounds like I got a bad DVD from the start. Mike is probably right and the DVD is just "kaput".
    Anyway, thanks guys for trying to help.
     
  9. Adbear

    Adbear Well-Known Member

    According to the logfile the drive region is not set. AnyDVD fools Windows into thinking it's set which is why you need to exit out of AnyDVD before trying to set it
    From the logfile
     
  10. John Wood

    John Wood Member

    Darn, you are right! I thought it was set by the Windows region setting. I found you have to set it in Device Manager for the drive. I did set it to 1 after exiting AnyDVD but, as you said, it did not help with this particular DVD.
    https://www.dropbox.com/s/g2u0cocnwgb0l9p/DVD Region.png?dl=0
     
  11. James

    James Redfox Development Team Staff Member

    I believe this disc is defective. Does it play in your PC drive? I doubt it.
     
  12. John Wood

    John Wood Member

    Will not play anywhere. What threw me off was the message from my DVD player which said it was "incompatible". That made me think it was something wrong with the region or with CSS. I've accepted the fact it is a defective disc.