Was forced to do complete system restore. Anydvd didn't work afterward so downloaded 220.127.116.11. It downloaded as a 21 day trial. I have my original order and serial numbers (I take it the serial number is the license key). Wrote Anydvd staff asking how I can open up a screen to type in license number, get my decrypter back, and dump the trial version. They gave me a trouble number but have not since responded. Has anyone else had this problem? Is there a fix I can make without waiting for the support staff?