I am a lifetime user of AnyDVD HD from Slysoft. Last week I bought a lifetime licence from RedFox. I am converting my DVD collection to .iso . However, just like in the old Slysoft, some discs give the error in the subject. This happened today with Valkyrie and Spartacus (two-disc special edition) both in Portuguese. AnyDVD says my external LG drive is set to region 0 ("not set") and suggests changing it, but Windows 10 says it is set to 2 (Europe). See log files. Thank you!