Can't copy

Discussion in 'Third Party Products' started by dclifford, May 6, 2007.

  1. dclifford

    dclifford Active Member

    Any assistance is much appreciated. Here is my 1 click log. I am on latest AnyDVD and 1 click versions.


    5/5/2007 9:50:54 PM info F8 key click: Open temporary log file
    5/5/2007 9:50:52 PM info Folder "C:\Documents and Settings\Dan\Local Settings\Application Data\1Click DVD Copy\Temp" deleted
    5/5/2007 9:50:52 PM info Transcoding time: 0:13:46
    5/5/2007 9:50:52 PM error A read error has occurred while reading a file.
    The file may be encrypted or cannot be read correctly by the DVD device.
    If you are using a decrypter, you may need to restart it before running 1Click DVD Copy.
    5/5/2007 9:46:40 PM error Bad sectors starting at: 1290066 in Title 1
    5/5/2007 9:37:06 PM info Transcoding started...
    5/5/2007 9:37:06 PM info Working Folder has "129361 Mb." of free space
    5/5/2007 9:37:06 PM info Working Folder : C:\Documents and Settings\Dan\Local Settings\Application Data\1Click DVD Copy
    5/5/2007 9:37:06 PM info Source size : 7.1912 GB
    5/5/2007 9:37:06 PM info Enable media stats collection - VSO: FALSE
    5/5/2007 9:37:06 PM info Turn off computer after burn: FALSE
    5/5/2007 9:37:06 PM info Delete temporary files: TRUE
    5/5/2007 9:37:06 PM info Warn before erasing RW media: TRUE
    5/5/2007 9:37:06 PM info Allow DVD tray eject: TRUE
    5/5/2007 9:37:06 PM info Prompt for another copy of the same source: FALSE
    5/5/2007 9:37:06 PM info Preferred Burn Speed: x12
    5/5/2007 9:37:06 PM info Prefer DVDR SAO: TRUE
    5/5/2007 9:37:06 PM info Save Episodes or Extras option setting: TRUE
    5/5/2007 9:37:06 PM info DVD-R Write Mode: Prefer SAO
    5/5/2007 9:37:06 PM info Dual Layer Media: FALSE
    5/5/2007 9:37:06 PM info Movie Only Menus: TRUE
    5/5/2007 9:37:06 PM info Keep Subtitles: FALSE
    5/5/2007 9:37:06 PM info Prefer DTS Audio: FALSE
    5/5/2007 9:37:06 PM info All Languages: FALSE
    5/5/2007 9:37:06 PM info Extras or Episodes: TRUE
    5/5/2007 9:37:06 PM info Show Hint popups: TRUE
    5/5/2007 9:37:06 PM info START button clicked
    5/5/2007 9:36:58 PM info Setting change: Preferred Burn Speed: x12
    5/5/2007 9:36:42 PM info Estimated Required Compression: 36%
    5/5/2007 9:36:42 PM info Titleset 4 - Audio 1: English (Dolby AC-3 6ch 48Kbps DRC ) (ID: 0x80)
    5/5/2007 9:36:42 PM info Titleset 3 - Audio 1: English (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x80)
    5/5/2007 9:36:42 PM info Titleset 2 - Audio 1: English (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x80)
    5/5/2007 9:36:42 PM info Titleset 1 - Audio 1: English (Dolby AC-3 6ch 48Kbps DRC ) (ID: 0x80)
    5/5/2007 9:36:42 PM info Preferred Audio Language : english
    5/5/2007 9:36:42 PM info Volume name: ALPHA_DOG
    5/5/2007 9:36:40 PM info Scanning source files...
    5/5/2007 9:36:37 PM info Destination: [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide) - Ultra DMA mode 2 (ATA33)
    5/5/2007 9:36:37 PM info Source: [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide) - Ultra DMA mode 2 (ATA33)
    5/5/2007 9:36:37 PM info CPRx error correction enabled : FALSE
    5/5/2007 9:36:37 PM info DVD2DVD: 5.4.1.0 VSO_HWE: 2.1.0.309 BOUDUCON: 1.7.0.134
    5/5/2007 9:36:37 PM info AnyDVD process detected: 6.1.3.6
    5/5/2007 9:36:37 PM info [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    5/5/2007 9:36:37 PM info Loading reader listbox
    5/5/2007 9:36:37 PM info [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    5/5/2007 9:36:37 PM info Loading writer listbox
    5/5/2007 9:36:37 PM info Burning engine : VSO SDK
    5/5/2007 9:36:37 PM info Read access layer: Using SPTI interface
    5/5/2007 9:36:37 PM info Update Notification enabled : TRUE
    5/5/2007 9:36:37 PM info User default language : 1033 (0x0409h) - English (United States)
    5/5/2007 9:36:37 PM info System default language : 1033 (0x0409h) - English (United States)
    5/5/2007 9:36:37 PM info Version 5.2.0.9
    5/5/2007 9:36:37 PM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 5\1ClickDvdCopy.exe"
    5/5/2007 9:36:37 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    5/5/2007 9:36:37 PM info ******************** Report session started ********************


    Thanks for your help.


    Dan
     
  2. dclifford

    dclifford Active Member

    AnyDVD problem?

    My post of yesterday was moved to 3rd party products area when the error log seems to refer to failure to remove encryption. I am attempting to copy a new Alphadog dvd and neith 1 click or cloneDVD will copy.

    Any pointers in the right direction are appreciated. Thanks.

    Log:

    5/5/2007 9:50:54 PM info F8 key click: Open temporary log file
    5/5/2007 9:50:52 PM info Folder "C:\Documents and Settings\Dan\Local Settings\Application Data\1Click DVD Copy\Temp" deleted
    5/5/2007 9:50:52 PM info Transcoding time: 0:13:46
    5/5/2007 9:50:52 PM error A read error has occurred while reading a file.
    The file may be encrypted or cannot be read correctly by the DVD device.
    If you are using a decrypter, you may need to restart it before running 1Click DVD Copy.
    5/5/2007 9:46:40 PM error Bad sectors starting at: 1290066 in Title 1
    5/5/2007 9:37:06 PM info Transcoding started...
    5/5/2007 9:37:06 PM info Working Folder has "129361 Mb." of free space
    5/5/2007 9:37:06 PM info Working Folder : C:\Documents and Settings\Dan\Local Settings\Application Data\1Click DVD Copy
    5/5/2007 9:37:06 PM info Source size : 7.1912 GB
    5/5/2007 9:37:06 PM info Enable media stats collection - VSO: FALSE
    5/5/2007 9:37:06 PM info Turn off computer after burn: FALSE
    5/5/2007 9:37:06 PM info Delete temporary files: TRUE
    5/5/2007 9:37:06 PM info Warn before erasing RW media: TRUE
    5/5/2007 9:37:06 PM info Allow DVD tray eject: TRUE
    5/5/2007 9:37:06 PM info Prompt for another copy of the same source: FALSE
    5/5/2007 9:37:06 PM info Preferred Burn Speed: x12
    5/5/2007 9:37:06 PM info Prefer DVDR SAO: TRUE
    5/5/2007 9:37:06 PM info Save Episodes or Extras option setting: TRUE
    5/5/2007 9:37:06 PM info DVD-R Write Mode: Prefer SAO
    5/5/2007 9:37:06 PM info Dual Layer Media: FALSE
    5/5/2007 9:37:06 PM info Movie Only Menus: TRUE
    5/5/2007 9:37:06 PM info Keep Subtitles: FALSE
    5/5/2007 9:37:06 PM info Prefer DTS Audio: FALSE
    5/5/2007 9:37:06 PM info All Languages: FALSE
    5/5/2007 9:37:06 PM info Extras or Episodes: TRUE
    5/5/2007 9:37:06 PM info Show Hint popups: TRUE
    5/5/2007 9:37:06 PM info START button clicked
    5/5/2007 9:36:58 PM info Setting change: Preferred Burn Speed: x12
    5/5/2007 9:36:42 PM info Estimated Required Compression: 36%
    5/5/2007 9:36:42 PM info Titleset 4 - Audio 1: English (Dolby AC-3 6ch 48Kbps DRC ) (ID: 0x80)
    5/5/2007 9:36:42 PM info Titleset 3 - Audio 1: English (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x80)
    5/5/2007 9:36:42 PM info Titleset 2 - Audio 1: English (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x80)
    5/5/2007 9:36:42 PM info Titleset 1 - Audio 1: English (Dolby AC-3 6ch 48Kbps DRC ) (ID: 0x80)
    5/5/2007 9:36:42 PM info Preferred Audio Language : english
    5/5/2007 9:36:42 PM info Volume name: ALPHA_DOG
    5/5/2007 9:36:40 PM info Scanning source files...
    5/5/2007 9:36:37 PM info Destination: [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide) - Ultra DMA mode 2 (ATA33)
    5/5/2007 9:36:37 PM info Source: [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide) - Ultra DMA mode 2 (ATA33)
    5/5/2007 9:36:37 PM info CPRx error correction enabled : FALSE
    5/5/2007 9:36:37 PM info DVD2DVD: 5.4.1.0 VSO_HWE: 2.1.0.309 BOUDUCON: 1.7.0.134
    5/5/2007 9:36:37 PM info AnyDVD process detected: 6.1.3.6
    5/5/2007 9:36:37 PM info [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    5/5/2007 9:36:37 PM info Loading reader listbox
    5/5/2007 9:36:37 PM info [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    5/5/2007 9:36:37 PM info Loading writer listbox
    5/5/2007 9:36:37 PM info Burning engine : VSO SDK
    5/5/2007 9:36:37 PM info Read access layer: Using SPTI interface
    5/5/2007 9:36:37 PM info Update Notification enabled : TRUE
    5/5/2007 9:36:37 PM info User default language : 1033 (0x0409h) - English (United States)
    5/5/2007 9:36:37 PM info System default language : 1033 (0x0409h) - English (United States)
    5/5/2007 9:36:37 PM info Version 5.2.0.9
    5/5/2007 9:36:37 PM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 5\1ClickDvdCopy.exe"
    5/5/2007 9:36:37 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    5/5/2007 9:36:37 PM info ******************** Report session started ********************
     
  3. Webslinger

    Webslinger Retired Moderator

    1. Do not create multiple threads about the exact same issue, please.

    2. Clonedvd/Anydvd work perfectly fine with Alpha dog:
    visit http://forum.slysoft.com/showpost.php?p=26981&postcount=1
    Consequently, I doubt this issue is related to Anydvd, unless, in general, it isn't
    working properly on your system (for all discs, for example).

    3. There's a new version of Anydvd:
    http://sandbox.slysoft.com/beta/SetupAnyDVD6142.exe

    4. Have you tried posting your issue in the 1-Click forums:
    http://forum.lgsoftwareinnovations.com/forumdisplay.php?f=1

    5. I am, as are most others here (although a few are), not accustomed to reading 1-Click error logs. However, this message
    may indicate a bad original disc even if it plays fine on a standalone dvd player.


    Also "error Bad sectors starting at: 1290066 in Title 1" may indicate a faulty original disc.


    6. The full error message provided by Clonedvd might be useful.
     
    Last edited: May 7, 2007
  4. shannon90210

    shannon90210 Well-Known Member

    5/5/2007 9:50:52 PM error A read error has occurred while reading a file.
    The file may be encrypted or cannot be read correctly by the DVD device.
    If you are using a decrypter, you may need to restart it before running 1Click DVD Copy.

    5/5/2007 9:46:40 PM error Bad sectors starting at: 1290066 in Title 1
    5/5/2007 9:37:06 PM info Transcoding started...


    I might suspect that you may have a "Bad" Source Disc ( ? )
    ..... so let's get that - out of the way -

    Inspect the Disc and try cleaning it - even if it doesn't look like it needs it.

    If this doesn't prove successful ...
    Use the VSOInspector to scan the Disc ( it's Free )
    http://www.vso-software.fr/products/inspector/inspector.php

    If the Inspector reports "READ Errors"
    Then you'll know that you've come across a "BAD" Source Disc .
    I would then suggest that you acquire a different copy
    ... and compare your results .

    :)
     
  5. dclifford

    dclifford Active Member

    Great; thanks.
     
  6. dclifford

    dclifford Active Member

    Sorry for duplicate post; thanks for the help.