Can't backup Lissy und der wilde Kaiser

Discussion in 'AnyDVD HD (DVD issues)' started by turtle-soft, Mar 11, 2008.

  1. turtle-soft

    turtle-soft Member

    Hi,
    i just got "Lissy und der wilde Kaiser" from our DVD Shop. But even AnyDVD 6.3.1.7 alone or together with actual CloneDVD isn't able to backup this disc. (Setting of AI scanner doesn't matter) CloneDVD tries to repair DVD structure but end's up with an error "...contact Slysoft..." AnyDVD Ripper ends up with "CloneMap 2".
    Any hints???
    (Logfile included)
    best regards
    turtle-soft
     

    Attached Files:

  2. Webslinger

    Webslinger Retired Moderator

    Not good.

    Is this a German release? I notice the disc is Region 2.

    I'll send a Private Message to James and peer. That does not necessarily mean that they will reply.

    But it seems to me as though Anydvd can't handle this disc currently.

    Also, can you please provide the full error message from Clonedvd? Click "details".
     
    Last edited: Mar 11, 2008
  3. turtle-soft

    turtle-soft Member

    Hi Webslinger,
    First - Yes, it's a german release.
    Second - When CloneDVD ends up trying to repair the DVD structure, i got (within the preview window - original in german so i've to translate ;-))) "Unexpected error - please be sure all files are available.... and at the end of the screen [IFO properties 6]. Clicking Next...Next... then, ends up with the details window saying "CloneMap 1 TCE" BTW: the same result when trying to copy the main movie only without menu and all the extra stuff.
    Hope that helps.
    Best regards
    turtle-soft
     
  4. Webslinger

    Webslinger Retired Moderator

    Thank you. Hopefully James and peer will find that information useful.
     
  5. Jill

    Jill Support Team Staff Member

    Thank you, Webslinger, you are the best, as usual!

    I just spoke to Peer.

    This is a German movie, so we have to order it in Germany, which we did.
    The official release date of this movie is March, 13th and we expect it to take a few days of shipping to Antigua. However, we are collecting all information available at the moment.

    Right now, we are waiting for a CloneDVD 2.9.1.5 log and a screenshot of the error message CloneDVD issues after trying to repair the DVD structure. If you hit cancel, CloneDVD should issue a window where you can click onto "details", that is what we are waiting for at the moment.
    However, we kindly ask you for a little bit of patience and we are looking forward to the next release.
     
  6. Webslinger

    Webslinger Retired Moderator


    Thank you, Ms. Anderson.


    @turtle-soft,

    Can you post the Clonedvd log, please?

    [​IMG]
    (thanks to Zebadee for the screenshot)

    You should be able to copy and paste the log text with your mouse.

    Try

    [ code ]
    log text
    [ /code ]

    Don't put spaces in the square brackets.
     
    Last edited: Mar 11, 2008
  7. turtle-soft

    turtle-soft Member

    Hi,
    sorry - no tool for screen copy available ;-(((
    But the clonedvd log is VERY short - so i can retype it here by hand ;-))
    [original]
    Verarbeitung gestartet
    Verarbeitung gestoppt. Unerwarteter Fehler.
    [end original}
    [translation]
    processing started
    processing stoped. Unexpected error
    [end translation]

    the screen shows no information in the snapshot window and - as i noticed this time - in the previous window, thre is no quality bar. As you can see, the error happens very early, so there is no information in any window.
    best regards
     
    Last edited: Mar 11, 2008
  8. turtle-soft

    turtle-soft Member

    well, right now, i managed to capture the more detailed debug info from clonedvd
    Code:
    I 19:40:11 Verarbeitung gestartet
    D CloneDVDVersion: 2.9.1.5
    D IFOTitles 5
    D TCEngineConfig:
    D inputPath: Z:/VIDEO_TS
    D outputPath: C:/CloneDVDTemp/VIDEO_TS
    D replacementVOBsPath: C:\Programme\Elaborate Bytes\CloneDVD2\eraser
    D CloneConfig:
    D targetVOBBlocks: 4167680
    D remux: 0
    D noStreams: 0
    D RemasteringConfig:
    D TitleConfig:
    D title: 1
    D angle: 1
    D streams.audio: 00000111
    D streams.subpicture: 00000000000000000000000000000001
    D TitleConfig:
    D title: 2
    D angle: 1
    D streams.audio: 00000111
    D streams.subpicture: 00000000000000000000000000000001
    D TitleConfig:
    D title: 3
    D angle: 1
    D streams.audio: 00000111
    D streams.subpicture: 00000000000000000000000000000001
    D TitleConfig:
    D title: 4
    D angle: 1
    D streams.audio: 00000001
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 5
    D angle: 1
    D streams.audio: 00000001
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 6
    D angle: 1
    D streams.audio: 00000001
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 7
    D angle: 1
    D streams.audio: 00000001
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 8
    D angle: 1
    D streams.audio: 00000001
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 9
    D angle: 1
    D streams.audio: 00000001
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 10
    D angle: 1
    D streams.audio: 00000001
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 11
    D angle: 1
    D streams.audio: 00000011
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 12
    D angle: 1
    D streams.audio: 00000001
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 13
    D angle: 1
    D streams.audio: 00000001
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 14
    D angle: 1
    D streams.audio: 00000001
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 15
    D angle: 1
    D streams.audio: 00000001
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 16
    D angle: 1
    D streams.audio: 00000001
    D streams.subpicture: 00000000000000000000000000000000
    D TitleConfig:
    D title: 17
    D angle: 1
    D streams.audio: 01111111
    D streams.subpicture: 00000000000000000000000001111111
    D TitleConfig:
    D title: 18
    D angle: 1
    D streams.audio: 00000000
    D streams.subpicture: 00000000000000000000000000000000
    D firstPlay: 0
    D menus: 1
    D supportStreamAutoSelection: 1
    D filterUnreferredCells: 1
    D tcArgs:
    D samples: 5
    D stats: 0
    D scanOnly: 0
    D pictureExtraction: 1
    D DVDCompilerConfig:
    D ecc: 0
    E 19:40:11 Verarbeitung gestoppt: unerwarteter Fehler
    D Error details: CloneMap 2 TCE
    
    ' hope this helps a bit more....
     
    Last edited by a moderator: Mar 11, 2008
  9. Webslinger

    Webslinger Retired Moderator

    Thank you!! :clap:

    You will likely need to wait for an Anydvd update to address this problem. Thank you for your patience.
     
    Last edited: Mar 11, 2008
  10. Giljorak

    Giljorak Well-Known Member

    There is a freeware application called HoverSnap that will allow you to do screen captures. It will capture full screen, just the active window, or an area you define by dragging the mouse.

    HoverDesk Main Site
    download link for HoverSnap
     
  11. linx05

    linx05 Well-Known Member

    Or press alt+prtscr on your keyboard and paste the picture into any simple image editing program.

    ;)

    prtscr captures the whole screen while holding alt captures the current active window.
     
  12. geo2810

    geo2810 Member

    hi,

    i have the same problem

    can not copy this movie (lissy und der wilde kaiser)

    see the error
    [​IMG]

    i upload the logfile
     

    Attached Files:

  13. Webslinger

    Webslinger Retired Moderator

    Again, you're going to have to wait for an Anydvd update.
     
  14. geo2810

    geo2810 Member

    THX NOP

    will wait
     
  15. GypsyDavid

    GypsyDavid New Member

  16. turtle-soft

    turtle-soft Member

    ;-))))) Problems solved!!!!!!

    Thanks a lot!