Cannot Upgrade to Version 2.9.1.2.

Discussion in 'CloneDVD' started by y2ken, Aug 14, 2007.

  1. y2ken

    y2ken Member

    I am trying to upgrade from 2.9.1.1 to version 2.9.1.2 but I keep getting an error message saying that " CloneDVD2 is currently running. You must exit CloneDVD2 before you can continue!"

    CloneDVD2 is not running! I checked task manager, I rebooted more than once, I checked 'services', I even tried to uninstall it and I get the same message when trying to uninstall also.

    Any ideas?
     
  2. ivanX

    ivanX Translator (ru)

    First of all, I think you mean "update", but that's a technicality and we won't go into that...

    It might be useful to have a look at a log you can create with HijackThis. Also, there is a program called Unlocker that might be useful in this situation, give it a shot
     
  3. y2ken

    y2ken Member

    Thank you for your reply. Yes, update is what I meant. I tried 'unlocker' but it seems that that program is intended for situations where you cannot delete, move, or rename of file or folder. Not run a program.
    I'm very sure it's not a Hijack problem. Everything else is running perfectly. The only affected program is CloneDVD. But I did a full virus and anti-spyware scan anyway.
    Again, thanks for the reply.
     
  4. ivanX

    ivanX Translator (ru)

    The reason I suggested Unlocker is because there may be a process that is not on the Processes list that is causing the problem.

    Hijack would do a complete log of what starts up and is running on your system, so it may be useful.

    Can you also please post a screenshot of the error message you are receiving?
     
  5. y2ken

    y2ken Member

    Here's the screenshot, click to view bigger.

    th_07778_2007-08-14_101905_122_1050lo.jpg
     
  6. DetroitBaseball

    DetroitBaseball Well-Known Member

    You have to look at the processes list, not applications. Either way, rebooting should fix it.
     
  7. James

    James Redfox Development Team Staff Member

    I don't believe CloneDVD is actually running, I believe some other stupid program is locking the file. Maybe SpyBot TeaTimer?
    Try to delete CloneDVD2.exe manually, see what happens.
     
  8. ivanX

    ivanX Translator (ru)

    If it won't let you because it is being used by another process then you can use Unlocker to kill all the processes that are linked to it :agree:...and then delete...
     
  9. DetroitBaseball

    DetroitBaseball Well-Known Member

    Just reboot, lol.
     
  10. y2ken

    y2ken Member

    Deleting the CloneDVD2 folder from the Program Files did the trick. Thanks!!