I am trying to upgrade from 220.127.116.11 to version 18.104.22.168 but I keep getting an error message saying that " CloneDVD2 is currently running. You must exit CloneDVD2 before you can continue!" CloneDVD2 is not running! I checked task manager, I rebooted more than once, I checked 'services', I even tried to uninstall it and I get the same message when trying to uninstall also. Any ideas?