Cannot rip or burn movie (Ein Kapitel für sich)

Discussion in 'AnyDVD HD (DVD issues)' started by merula, Mar 15, 2008.

  1. merula

    merula New Member

    Rather unknown German movie very probably but well...

    AnyDVD always stops at about 52% when ripping it to disk and CloneDVD doesn`t burn it neither so is there a way (more or less) to decide if they cannot handle the files or if maybe the disk is just damaged ? The movie has 2 dvd9, no problem with dvd 1 but no chance with dvd 2, is here an option to send ifo files maybe ?

    merula
     
  2. Frank

    Frank SlySoft Support Team

    Examination required

    Let's have a look at what AnyDVD has to say about that problem DVD. I'm sure this "one works / the other doesn't" is quickly resolved: :)

    Let's see the log file from AnyDVD please:

    a) Ensure Anydvd is running.
    b) Put the problematic original disc in your optical drive/reader.
    Wait for Anydvd to scan the disc.
    c) Right click the red fox icon in the Task Bar and select "Create Logfile"
    e) Wait for Anydvd to create a log file, a pop-up screen will appear.
    Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder and there you will see a zip file called
    "Anydvd_Info_<TITLE of the DVD>.zip" (or something similar)

    Attach that log file to your reply please.
     
  3. Webslinger

    Webslinger Retired Moderator

    No error message? If there is an error message, please provide the full error message.

    1. Use Anydvd 6.3.1.8 beta: click http://sandbox.slysoft.com/beta/SetupAnyDVD6318.exe

    You may need to reboot after installing if prompted to do so.

    2. Click the red fox icon on your toolbar. Click "default". Click "ok".

    3. Ensure that you are using Clonedvd 2.9.1.5: click http://forum.slysoft.com/showpost.php?p=84511&postcount=1

    4. As Frank asked, post the Anydvd log file:
    a) Ensure Anydvd is running.
    b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG] (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"
    n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at


    B) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?