I have been using AnyDVD and CloneDVD for a while and I have never had a problem. Last night I put in the DVD of Across The Universe and when I opened up CloneDVD to burn it I received an error message. A screencap of the error message and the AnyDVD Log File are attached. It happens after I set up which features I want and then when I click "Next" to rip and burn it says it cannot locate the PAL file. That is weird to me because I am in the US, Region 1 (NTSC), not PAL. This is the first Disc I tried after the latest update. I tried a few more discs and the same exact error message appears at the last step. As I said I've never run into any problems before. Any information would be greatly appreciated.