Burning Problem with Lite-On Drive

Discussion in 'CloneDVD' started by quantum, Mar 25, 2008.

  1. quantum

    quantum New Member

    Based on what I've read from the other posts, I hope I've provided enough information to anyone willing to offer some help with this issue. Please let me know what I've missed.

    Uploaded is the Log File from AnyDVD, and a screen shot of the error message from CloneDVD.

    The version of AnyDVD is: 6.4.0.0
    The version of Clone DVD is: 2.9.1.5
    The drive is Lite On: DVDRW SHM-165H6S LS RETAIL 16x8x16 ATAPI/E-IDE 2MB 160ms

    After using everything sucessfully on single layer disks, the issue is that now my client is trying to burn onto Dual Layer disks, and has gotten a bad media error - as shown in the screen shot attached for the first three disks from a cake box of Memorex DVD+RDL disks. I don't think the media is actually bad, but something's not communicating somewhere, and I don't know where the breakdown is.

    The burner was purchased and installed December of 2006, into a new Windows XP SP2 computer. There is a firmware update from Lite On from September of 2006, which I've downloaded but not yet installed. I suspect, based on what I've read that the firmware update might allow the dual layer disks to be burned, but I've never upgraded firmware on a burner, and want to make sure before I try that, that there isn't another possiblity I've overlooked.

    When burning, the client starts from a fresh boot, with no other programs running, including other TSR's, only AnyDVD and CloneDVD.

    Any help would be greatly appreciated.
     

    Attached Files:

  2. oldjoe

    oldjoe Well-Known Member

    Try the firmware update but some Verbatim D/L media will most likely resolve the issue.
     
  3. Webslinger

    Webslinger Retired Moderator

    Follow the steps in the order they are listed:

    1. Use Anydvd 6.4.0.1: click http://sandbox.slysoft.com/beta/SetupAnyDVD6401.exe

    You may need to reboot after installing if prompted to do so.

    2. Click the red fox icon on your toolbar. Click "default". Click "ok".


    3. Use Clonedvd 2.9.1.6 beta: click http://sandbox.slysoft.com/beta/SetupCloneDVD2916.exe

    4. Follow the steps from this link in order: click http://forum.slysoft.com/showthread.php?t=476 (follow them step by step--note that you should be using Verbatim +R DL blank media made in Singapore or MAM-A +R DL blank media; if you use something else then you should expect problems)

    If you're using +R DL blank discs, I recommend using Clonecd: click http://forum.slysoft.com/showthread.php?t=327


    5. If you still have problems, then . . .

    A)
    a) Ensure Anydvd is running.
    b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG] (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"
    n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at


    B) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?


    C) Click http://forum.slysoft.com/showthread.php?t=5091 to see if your question has already been answered