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Burner problem

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beltfed

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Has anyone any idea why BOTH of my burners suddenly started shutting down between 2% and 50% complete? Have tried two different anti-virus scans, root kit finder, etc., still same problem. Have tried different media. I also tried an older (but working) burn program... same problem.
Have been a long time subscriber to both Anydvd and Clonedvd. I know it's not the programs... but I'm lost. Thanks for any help.
 
beltfed said:
Has anyone any idea why BOTH of my burners suddenly started shutting down between 2% and 50% complete? Have tried two different anti-virus scans, root kit finder, etc., still same problem. Have tried different media. I also tried an older (but working) burn program... same problem.
Have been a long time subscriber to both Anydvd and Clonedvd. I know it's not the programs... but I'm lost. Thanks for any help.
Click to expand...

That's a tough troubleshooting process.

What do you mean by "suddenly started shutting down". Do you mean your computer shuts down ?

Which DVD's causes this ?

The process to troubleshoot this issue would be to go back to when this started happening or before it started happening. What changed ? Any windows update ? Do you have a good restore point ? Can you do a restore ? After the good restore point, can you re-create the problem ?

If you could find another burner laying around, or splurge another $30 for a new one, even better.

Troubleshooting PC problems is a tedious process. Have to eliminate every nook and cranny to find the culprit.
 
beltfed said:
Has anyone any idea why BOTH of my burners suddenly started shutting down between 2% and 50% complete? Have tried two different anti-virus scans, root kit finder, etc., still same problem. Have tried different media. I also tried an older (but working) burn program... same problem.
Have been a long time subscriber to both Anydvd and Clonedvd. I know it's not the programs... but I'm lost. Thanks for any help.
Click to expand...

Since you listed no hardware on which it is happening to you how do you expect others to know what your asking about?
 
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