I backed up my copy of BUG this past weekend and when I tried to transfer it to DVD, it gave this window through CLONEDVD 18.104.22.168. I've noticed that nobody else seems to have had any issues. I just thought I'd pass this along. This is the only time this has ever happened to me. Unable to read video files from C:/BUG/VIDEO_TS unexpected error Please be sure that all input files are available and that they represent a properly mastered DVD. If you are confident that this error should not happen, please check for a newer version of CloneDVD2 at http://www.elby.ch. If the error persists, please send the following information to email@example.com: 1. The contents of the details in the box below 2. (optional) The title and region code of the source DVD 3. (optional) The IFO files of the source DVD Thanks in advance, this information will help us make CloneDVD2 a better product. Ultimately, I backed up my copy using RECORDNOW... and it was fine.