Bug report: video resolution -1x-1

Discussion in 'AnyStream' started by Chris Lee, Feb 11, 2021.

  1. Chris Lee

    Chris Lee New Member

    Build: 1.0.9.0
    Description: Happens after using program for at least one day, downloading at 1x speed. After completion of download, attempting to download another file results in the following download configuration for both Amazon and Netflix:

    Video resolution: -1x-1 (no other options in dropdown)
    Audio language: blank
    Audio track: blank
    Subtitles: not available
    Download button: disabled
     
  2. 0x0x0x0x0

    0x0x0x0x0 Well-Known Member

  3. VonB.

    VonB. Member

    Your NF session has closed. Close and reopen AS, or if you have multiple NF profiles, switch profile to reestablish a session.
     
  4. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    @VonB. Wrong. This isn't limited to netflix. OP himself states he has it happen on the amazon side too.

    @Chris Lee what UI language have you set for anystream itself?
     
  5. Prospere

    Prospere RedFox Development Team

    I would also suggest using the latest version.
     
  6. DarkQuark

    DarkQuark Well-Known Member

    This just now happened to me with Netflix (on latest version available). Closing AS and reopening solved it for me.
     
  7. Prospere

    Prospere RedFox Development Team

    Please, do send logs when this happens, otherwise I cannot do a thing.
     
  8. DarkQuark

    DarkQuark Well-Known Member

    Prospere, I just had it happen to me. Log of my session is attached.

    EDIT - I noticed if I simply just change profiles it also seems to fix it as well as closing AS and restarting.
     

    Attached Files:

  9. Prospere

    Prospere RedFox Development Team

    It is still desired not to use AnyStream for more than 24 hours in a row. This truly needs to be fixed and we are working on a solution, but till then...
     
    whatever_gong82 likes this.
  10. DarkQuark

    DarkQuark Well-Known Member

    Understood. Thank you.