[BUG] Can't login to Netflix / no option to log out?

Discussion in 'AnyStream' started by Sawney, Sep 24, 2020.

  1. Sawney

    Sawney Member

    I wanted to login using a different Netflix account, but I couldn't find an option to log out or change the login/password. Maybe I missed it, but if there genuinely isn't a way to change accounts then that seems like a useful feature that should be easy enough to implement.

    To change accounts, I completely uninstalled and reinstalled AnyStream, then attempted to login using the second account's details. It didn't work. I then tried to login using the first account's details, and it doesn't work either.

    Code:
    00:02:05.295 - [Debug] Sending login request to Netflix.
    00:02:05.820 - [Notice] The user is not logged in.
    00:02:05.821 - [Warning] Netflix login required.
    00:02:05.823 - [Notice] Netflix reports: Incorrect password.
    I've double checked by logging into the Netflix website, and the login/password are definitely correct.

    I've uninstalled AnyStream again, and tried to login to Netflix again, and it still says I've entered an incorrect password. I now can't use AnyStream. :(
     
  2. Prospere

    Prospere RedFox Development Team

    As a temporary solution - delete the "Cache" registry entry under

    Code:
    HKEY_CURRENT_USER\Software\RedFox\AnyStream\Media\Netflix
    We will add the the "Logout" option.
     
  3. Sawney

    Sawney Member

    That didn't work. I tried deleting all entries under

    Code:
    HKEY_CURRENT_USER\Software\RedFox\AnyStream\
    as well, and it's still not working.

    Code:
    00:00:00.000 - [Notice] Start logging at Thu Sep 24 19:58:19 2020 GMT
    00:00:00.021 - [Notice] Failed to load Netflix cache. The user is not logged in.
    00:00:00.022 - [Notice] Connecting to Netflix
    00:00:00.061 - [Debug] Netflix panel loaded.
    00:00:00.061 - [Debug] Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0
    00:00:00.146 - [Debug] License confirmed.
    00:00:00.147 - [Notice] AnyStream version 1.0.1.0
    00:00:00.756 - [Notice] The user is not logged in.
    00:00:00.757 - [Warning] Netflix login required.
    00:00:31.552 - [Debug] Sending login request to Netflix.
    00:00:31.808 - [Notice] The user is not logged in.
    00:00:31.809 - [Warning] Netflix login required.
    00:00:31.810 - [Notice] Netflix reports: Incorrect password.
     
  4. Prospere

    Prospere RedFox Development Team

  5. Sawney

    Sawney Member

    Thanks for the heads-up, @Prospere, hopefully I can log in now as well. :)
     
  6. Prospere

    Prospere RedFox Development Team

  7. Sawney

    Sawney Member

    Unfortunately I still can't login.
     
  8. diogomodrach

    diogomodrach Member

    I still can't login in Netflix on AnyStream Beta 1.0.1.1
     

    Attached Files:

  9. Prospere

    Prospere RedFox Development Team

    We are still working on this.
     
  10. Sophie

    Sophie Active Member

    Thank you guys for fixing the login issue i managed to login successfully keep up the good work!
     
  11. PluggerOfButts

    PluggerOfButts Active Member

    Still locked out of Netflix; but appreciate the updates!
     
  12. Prospere

    Prospere RedFox Development Team

    That's our top priority at the moment.
     
    Aeneas72 likes this.
  13. diogomodrach

    diogomodrach Member

    I still have problem to login in Netflix on Anystream 1.0.2.0.

    I tried with VPN but still cant login. Always says that my password is incorrect.

    And thanks for your effort to solve the Netflix login problem
     

    Attached Files:

  14. Ch3vr0n

    Ch3vr0n Translator NL

    Please, stop posting the same identical post across 3 different topics. It makes it impossible to keep track of your logfiles and to assist you.
     
  15. diogomodrach

    diogomodrach Member


    I am so sorry!!! It won't happen again!!!
     
  16. Scooby

    Scooby Member

    I downloaded and tried this today. I am attempting to login to Netflix for the first time and getting "invalid username/password". When I use those same credentials from Chrome, etc... it logs in fine.

    Is there a workaround here?
     
  17. Ch3vr0n

    Ch3vr0n Translator NL

    Anystream version?
     
  18. Scooby

    Scooby Member

    The version on the website today. Let's see... it says "1.0.6.0"
     
  19. Ch3vr0n

    Ch3vr0n Translator NL

    hmm, then you shouldn't be having any problems. The initial netflix login problem was fixed in 1040. Can you provide an anystream logfile after you attempt to login? Menu > Create logfile
     
  20. Blurayfan

    Blurayfan Member

    I don't understand the exact reasoning for this, but when I encountered a login issue with NetFlix being incorrect password. I discovered I was currently logged in to NetFlix on my Microsoft Edge browser. After I logged out there Anystream was able to sign in without any further errors.