[BUG] Can't login to Netflix / no option to log out?

Discussion in 'AnyStream' started by Sawney, Sep 24, 2020.

  1. Sawney

    Sawney Member

    I wanted to login using a different Netflix account, but I couldn't find an option to log out or change the login/password. Maybe I missed it, but if there genuinely isn't a way to change accounts then that seems like a useful feature that should be easy enough to implement.

    To change accounts, I completely uninstalled and reinstalled AnyStream, then attempted to login using the second account's details. It didn't work. I then tried to login using the first account's details, and it doesn't work either.

    Code:
    00:02:05.295 - [Debug] Sending login request to Netflix.
    00:02:05.820 - [Notice] The user is not logged in.
    00:02:05.821 - [Warning] Netflix login required.
    00:02:05.823 - [Notice] Netflix reports: Incorrect password.
    I've double checked by logging into the Netflix website, and the login/password are definitely correct.

    I've uninstalled AnyStream again, and tried to login to Netflix again, and it still says I've entered an incorrect password. I now can't use AnyStream. :(
     
  2. Prospere

    Prospere RedFox Development Team

    As a temporary solution - delete the "Cache" registry entry under

    Code:
    HKEY_CURRENT_USER\Software\RedFox\AnyStream\Media\Netflix
    We will add the the "Logout" option.
     
  3. Sawney

    Sawney Member

    That didn't work. I tried deleting all entries under

    Code:
    HKEY_CURRENT_USER\Software\RedFox\AnyStream\
    as well, and it's still not working.

    Code:
    00:00:00.000 - [Notice] Start logging at Thu Sep 24 19:58:19 2020 GMT
    00:00:00.021 - [Notice] Failed to load Netflix cache. The user is not logged in.
    00:00:00.022 - [Notice] Connecting to Netflix
    00:00:00.061 - [Debug] Netflix panel loaded.
    00:00:00.061 - [Debug] Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0
    00:00:00.146 - [Debug] License confirmed.
    00:00:00.147 - [Notice] AnyStream version 1.0.1.0
    00:00:00.756 - [Notice] The user is not logged in.
    00:00:00.757 - [Warning] Netflix login required.
    00:00:31.552 - [Debug] Sending login request to Netflix.
    00:00:31.808 - [Notice] The user is not logged in.
    00:00:31.809 - [Warning] Netflix login required.
    00:00:31.810 - [Notice] Netflix reports: Incorrect password.
     
  4. Prospere

    Prospere RedFox Development Team

  5. Sawney

    Sawney Member

    Thanks for the heads-up, @Prospere, hopefully I can log in now as well. :)
     
  6. Prospere

    Prospere RedFox Development Team

  7. Sawney

    Sawney Member

    Unfortunately I still can't login.
     
  8. diogomodrach

    diogomodrach Member

    I still can't login in Netflix on AnyStream Beta 1.0.1.1
     

    Attached Files:

  9. Prospere

    Prospere RedFox Development Team

    We are still working on this.
     
  10. Sophie

    Sophie Active Member

    Thank you guys for fixing the login issue i managed to login successfully keep up the good work!
     
  11. PluggerOfButts

    PluggerOfButts Active Member

    Still locked out of Netflix; but appreciate the updates!
     
  12. Prospere

    Prospere RedFox Development Team

    That's our top priority at the moment.
     
    Aeneas72 likes this.
  13. diogomodrach

    diogomodrach Member

    I still have problem to login in Netflix on Anystream 1.0.2.0.

    I tried with VPN but still cant login. Always says that my password is incorrect.

    And thanks for your effort to solve the Netflix login problem
     

    Attached Files:

  14. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Please, stop posting the same identical post across 3 different topics. It makes it impossible to keep track of your logfiles and to assist you.
     
  15. diogomodrach

    diogomodrach Member


    I am so sorry!!! It won't happen again!!!
     
  16. Scooby

    Scooby Member

    I downloaded and tried this today. I am attempting to login to Netflix for the first time and getting "invalid username/password". When I use those same credentials from Chrome, etc... it logs in fine.

    Is there a workaround here?
     
  17. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Anystream version?
     
  18. Scooby

    Scooby Member

    The version on the website today. Let's see... it says "1.0.6.0"
     
  19. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    hmm, then you shouldn't be having any problems. The initial netflix login problem was fixed in 1040. Can you provide an anystream logfile after you attempt to login? Menu > Create logfile
     
  20. Blurayfan

    Blurayfan Member

    I don't understand the exact reasoning for this, but when I encountered a login issue with NetFlix being incorrect password. I discovered I was currently logged in to NetFlix on my Microsoft Edge browser. After I logged out there Anystream was able to sign in without any further errors.