I don't think this issue has anything to do with RedFox but I thought I would call on the collective wisdom of the RedFox Forum members. I find that I cannot play the Blu-ray of Bladerunner 2049 from the moment I choose between resume or restart the PowerDVD information button is deactivated and the keyboard arrow keys are unable to select the movie functions either. However the disc plays in VLC3 and responds to the keyboard. I have written to Cyberlink but apart from the acknowledgement no correspondence has been received. Has anyone else had this experience or know how to solve it. I don't think a log file is required in this instance.