As an example, "The Hobbit - an Unexpected Journey" (Blu-ray) may fail to play correctly.
The symptom is the disc plays a few seconds (the manufacturer's intro) then it goes to a black screen and stays there.
It appears some new Warner Blu-ray discs won't play correctly if the setting "Remove video sequences shorter than" value is > 0.5 minutes.
Be sure to set this to 0.5 min. We have added this 0.5 minutes value to the possible settings for this reason and it is now the default.
This is not a trouble-shooting thread but is a symptom/fix info.
The symptom is the disc plays a few seconds (the manufacturer's intro) then it goes to a black screen and stays there.
It appears some new Warner Blu-ray discs won't play correctly if the setting "Remove video sequences shorter than" value is > 0.5 minutes.
Be sure to set this to 0.5 min. We have added this 0.5 minutes value to the possible settings for this reason and it is now the default.
This is not a trouble-shooting thread but is a symptom/fix info.