Suggest reviewing the CloneDVD Forum sticky titled “Frequently Asked Questions (READ BEFORE YOU POST)” (
http://forum.slysoft.com/showthread.php?t=5083) and the CloneDVD Forum sticky titled “Please read before posting” (
http://forum.slysoft.com/showthread.php?t=393) and note the references to media related problems.
Yes.
Specifically,
1. a)Click the red fox icon on your toolbar.
b) Navigate to "Program Settings".
c) Click "enable logging".
d) Click "ok".
e) Put the problematic disc in your optical drive/reader.
f) Go to your My Documents folder
g) You will see a zip file called "Anydvd_Info_titleofmydisc.zip"
h) When replying or posting in the Slysoft forums, look for the icon that looks like
i) if you don't see that icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
j) a small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
k) click the "Browse" button, and locate and select the .zip file you created.
l) click "upload"
and
from
Frequently Asked Questions (READ BEFORE YOU POST)
I'm getting Writedvd 10 11 W2 errors. Why?
a) Are you using junk blank media? If you're not using Taiyo Yuden (8x) premium, Verbatim, Maxell Plus, or Maxell Broadcast Quality, then chances are the answer to this question is "yes". Stay far away from Memorex, Princo, Ritek, regular Maxell, Fuji, etc. that are not made in Japan.
b) Click
this and read FULLY (because the same advice applies)
c) Do you have Musicmatch Jukebox on your system? If so,
click this
d) Remove packet writing software from your system (including Directcd, Incd, drag to disc, DLA, etc.)
e) Click
this and read
f) Do steps 3 and 4 from
here (
note that step 4 requires you to post information, and this step could be the most helpful in getting your situation resolved)