Bad media

Discussion in 'CloneDVD' started by gentoo_zach, Jan 24, 2008.

  1. gentoo_zach

    gentoo_zach Member

    Hello all,

    Am I correct in assuming that if a disc fails at the "Setting up; erasing" portion of the writing process in CloneDVD2, that it either means:

    1. The media is bad,


    2. The burner is bad?

    The reason I ask is that I'm trying to backup my copy of A Prairie Home Companion (R1 NTSC), and it seems to read the disc without problem, but then it fails at "setting up; erasing."

    Thank you preemptively,
  2. Webslinger

    Webslinger Retired Moderator

    1. Use Anydvd click

    You may need to reboot after installing if prompted to do so.

    2. Click the red fox icon on your toolbar. Click "default". Click "ok".

    3. Use the latest Clonedvd: click

    4. Check to see if there's an updated firmware version for your burner and your reader: click

    5. a) Ensure Anydvd is running.
    b) Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG]
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"

    6. What blank media are you using? Specify a) brand name b)type (-R, +R, -RW, +RW, RAM, DL, etc.) c)media code, d) capacity/size, e) batch codes/serial codes (often found printed on the inner plastic hub of the blank disc), and f)country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).

    If you don't know how to obtain media codes, you may find the following programs useful: and

    7. At what speed are you attempting to burn your blank media?
  3. gentoo_zach

    gentoo_zach Member

    After opening up another set of the exact same media (Verbatim DVD+R DL), I found that it was the media that was the problem. I just can't believe that an entire case of 20 discs were bad, but it seems as if they were.
  4. Webslinger

    Webslinger Retired Moderator

    Holy crap. Send it back to Verbatim. They will replace the discs (and they typically give you a few extras for your trouble).