Hi, first time poster and recent (as in tonight) purchaser of AnyDVD HD! I've been using the trial version of your excellent product in conjunction with a software player to take screen caps from various BD/HD DVD titles. Some newer titles from Sony/Fox were giving me a message about needing a critical update to work, so I bought the software However, I'm now getting a message that says I can't contact the update server. Is this a temporary thing, or is it because the discs I'm trying to process are a fair way off their release dates? I have a half dozen or so Sony/Fox titles with this issue. I have provided log files for two of the Fox titles (AVP2 and Alvin and the Chipmunks). I noticed the log file for AVP2 was requested in another thread. These are the UK releases. Apologies if this is the wrong place to do so I have the latest beta (220.127.116.11) and I'm amazed by how quickly you guys update your product. Hopefully these discs will be sorted soon. It's mad that we're not even allowed to take screen caps from discs now! Keep up the good work!