Please leave us a log file, so we can see what the issue is. Look at the GUI, in the upper left-hand corner you will see the word "FILE" press it, then you see "create logfile" create it, and upload it to the forum.AS+, option "Save subtitles as: SRT file".
For batch download, only the subtitles of the first episode are stored.
For all following episodes the separate subtitles are missing.
Please update to version 1244 and do it again.