MarkSnyder61
Member
- Joined
- Dec 14, 2014
- Messages
- 21
- Likes
- 0
Same thing here...
Get your license and put it on your desktop with the program closed and double-click it and then restart.Unfortunately, the problem still exists for me. The same error message I got this morning, and as was reported by the OP. I tried uninstalling (including deletion of the registry entries) and re-installing, downloaded the Key and installed it again, but he still can't verify my license key. When I try to get a trial license, it shows the HTTP error 12030. Is it possible that different license keys are stored on different servers and that "mine" isn't online yet?
When did you buy your license ?, I see you are new to this forum. Welcome. HTTP error 12030 means it's not connecting to our server, if your license was bought before 2016, it will not work.Unfortunately, the problem still exists for me. The same error message I got this morning, and as was reported by the OP. I tried uninstalling (including deletion of the registry entries) and re-installing, downloaded the Key and installed it again, but he still can't verify my license key. When I try to get a trial license, it shows the HTTP error 12030. Is it possible that different license keys are stored on different servers and that "mine" isn't online yet?
Ha! That might be it. When I downloaded my license key again today, I guess it must have given me the old one. I just found my registration e-mail from 2017, and the license key is different. Will report back (by editing this post) soonWhen did you buy your license ?, I see you are new to this forum. Welcome. HTTP error 12030 means it's not connecting to our server, if your license was bought before 2016, it will not work.
I am sorry, we both know what a chargeback is right? Ivan will have to handle this and I fear he is in bed by now. But he will be here early in the AM, I will contact him. Sorry about this mix-up.and it says that the license was deactivated (chargeback).
No need, I already alerted him, he will take care of it as soon as he sees it.I guess that's probably an issue better resolved via customer support. I'll send a message via the form on your website.
ok, thanks! Unfortunately, it was five years ago, and I don't remember what the issue was back then. But I did use (and pay for ;-)) AnyDVD HD without a glitch until today in the morning. Unfortunately, it seems I only get the old (pre-2017) license key (which I used the same e-mail-address for) when I try to recover it via https://shop.redfox.bz/lostkey.php. Anyway, it can wait until tomorrow, no worries, and thanks for your help!No need, I already alerted him, he will take care of it as soon as he sees it.
No problems. Happy to meet a new member.ok, thanks! Unfortunately, it was five years ago, and I don't remember what the issue was back then. But I did use (and pay for ;-)) AnyDVD HD without a glitch until today in the morning. Unfortunately, it seems I only get the old (pre-2017) license key (which I used the same e-mail-address for) when I try to recover it via https://shop.redfox.bz/lostkey.php. Anyway, it can wait until tomorrow, no worries, and thanks for your help!