At least the last two (including the current version) versions of AnyDVDHD software, including 22.214.171.124, are unable to successfully crack more than 50% of tested DVDs and Blurays (a test group of > 15 DVDs. the error message is the same> This contact tool does not allow me to include screenshots, but the error is always the same - "Unable to crack all CSS keys on this disc" (see attached error box screen capture). Any attempt to rip the disc results in a very small, and unplayable video file. The discs and DVD regions match. The ripping error occurs with multiple programs, including AnyDVDHD's built-in ISO and DVD folder creation tool. Has anyone else seen this behavior? I attempted to resolve this through a support ticket, but Redfox's "Support" staff, after requesting and promptly receiving log files, has become non-responsive for almost 10 days, even ignoring simple requests for confirmation that the ticket is still active. Hopefully this group will be more responsive than the "Support" department.