I am trying to Rip to Image a blu-ray disc. This is the first time I get this error message: AnyDVD exception! Please send this AnyDVD dump file to email@example.com with a short description how to reproduce this error! Click OK to open the file location When I opened the zipped file, what I get is a "AnyDVD.dmp (14 MB) file. Never seen this before. What's the way to fix this problem?