AnyDVD not scanning - blu ray drive appears empty

Discussion in 'AnyDVD HD (Blu-ray issues)' started by Marty Rice, Mar 1, 2020.

  1. Marty Rice

    Marty Rice New Member

    Something because broken with my system when I tried to load Knives Out. Blurays disks no longer are scanned AnyDVD indicates the drives is empty (No Disk is present in Drive F:! DVDs still automatically scan on the same drive.

    I tried uninstalling AnyDVD and reinstalling but it does not help.
     
    Marty Rice, Mar 1, 2020
    #1
  2. Ch3vr0n

    Ch3vr0n Translator NL

    What version are you using? If it's 8460, it's known to be broken. Update to 8470
     
    Ch3vr0n, Mar 1, 2020
    #2
  3. James

    James Redfox Development Team Staff Member

    More likely a defective drive, which doesn't handle Blu-ray discs.
     
    James, Mar 1, 2020
    #3
  4. Marty Rice

    Marty Rice New Member

    It stopped working with 8460. I updated to 8470 and it didn't fix the problem. Then I uninstalled AnyDVD and re-installed 8470.
    This drive has been working for years. It still works with CDs and DVDs for some reason it stopped working with Blurays.
     
    Marty Rice, Mar 1, 2020
    #4
  5. coopervid

    coopervid Moderator DE

    Either the Blu Ray laser died or the lens is polluted. Try a cleaning disc. If not successful you have to replace the drive.
     
    coopervid, Mar 1, 2020
    #5