OH! I sure hope you're right! This sounds so similar to my issue. But I must admit I do not understand the formatted with your drives part. Complete shutdown upon encode I understand completely. :agree: I got no error messages from win coming back up either. Just shutdown and regular startup when I turn back on. AND it has done this before, usually the next update fixes it but not for awhile now. I am still waiting to hear back from tech support after sending them screen shots on the 19th of this month. Thanks!