I have had to uninstall this program and clean out my registry. My computer keeps crashing with it on there. I am unable to use this program with any other's (this sometimes depended on which update was out) I tried CloneDVD2 with it but it kept crashing too. I never did get Clone to work within the trial period, it just kept crashing my computer. I also sent information to support, but Saw3 came out and I think I was forgotten. I purchased AnyDVD and for awhile I believed it was THE BEST money I ever spent. I was going to purchase Clone to have they dynamic duo that I have heard so many good things about, but I never had it work! Now AnyDVD has updated and my Clone trial is expired...I just don't know what to do with this software anymore. I have saved my key file to disk in case someone has some answers...I sure hope so... I am running a laptop, on a cooling pad, no power issues that I know of. Just did reformat a few days ago, always at least 32G free. And...I keep up with the defrag and clean and use a registry/app cleaner... Thank you in advance for any insight you may have.