ANYDVD Disabled for Drive F

Discussion in 'AnyDVD HD (DVD issues)' started by flightconn, Feb 3, 2008.

  1. flightconn

    flightconn Member

    Hi,

    I had a system crash and am trying to get things back up and running, when I reinstalled anydvd I get the error message ANYDVD disabled for Drive E (my read only DVD and the same message for Drive F, my burner). Nothing else has changed as far as I know - can anyone direct me.

    After a couple minutes I get an error message about dirty or bad DVD (not the case) or bad country codes, I believe the country code is set correctly.

    AnyDVD worked great for months.

    Help is greatly appreciated.

    Mike
     
  2. flightconn

    flightconn Member

    log file for problem

    log file attached
     

    Attached Files:

  3. flightconn

    flightconn Member

    screen shots of error messages

    screen shots attached
     

    Attached Files:

  4. Peer

    Peer Redfox Development Team Staff Member

    Ok, if AnyDVD tells you it's disabled for the drive, it's no surprise at all that CloneDVD would tell you the disc is defective.
    Structural copy protections work just like that: several sectors are defective.
    So forget this secondary effect.

    Let me carefully ask this: did you reboot your PC after installing AnyDVD? (if not, the "disabled" warning would be perfectly normal).
     
  5. Charlie

    Charlie Well-Known Member

    The zip file is empty. Anyways it is drive E that says this just ignore it and use the drive anyways and see if everything works as normal.
     
  6. flightconn

    flightconn Member

    to Charlie and Peer

    I did reboot the drive also downloaded 6.3.1.3 and rebooted again,

    I showed Drive E to show what was shown on Drive F. Drive F tab now shows the DVD info, but the other screen shot I included comes up when AnyDVD tries to scan the disk, Clone DVD will not copy the movie. I have tried this movie and another, both are moves that I have successful backups of a from a couple weeks prior to the crash.

    Thanks
     
  7. Webslinger

    Webslinger Retired Moderator

    Your computer, you mean? Turned it on and off?


    a) Keep your license key file backed up safely
    b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
    c) Reboot system
    d) Check to see if your system ("my computer") now reports a disc in drive. Do you see a video_ts folder (if you're using a dvd)? Do you see folders or files?

    If the answer is "no" to "d)", then Anydvd isn't your problem. As Anydvd is not on your system, Anydvd can't interfere or block the reading process. Possibly your reader or burner is slowing dying, the original disc is bad, or a number of other possibilities exist as well (including messed up ide/sata busdrivers, bad cable on the back of the drive, etc.)

    If the answer is "yes", click http://forum.slysoft.com/showthread.php?t=1559 and follow the steps (note that step 4 requires you to post information)
     
    Last edited: Feb 3, 2008
  8. flightconn

    flightconn Member

    The answer is yes

    moving on to next step,

    Attachment is screen shot of reading DVD

    Thanks again,
     

    Attached Files:

  9. flightconn

    flightconn Member

    Info from image burn

    ===============================================
    Filter Driver Load Order - ImgBurn v2.3.2.0
    ===============================================

    Upper Device Filter: redbook
    Upper Class Filter: [None Found]
    Device: CD/DVD-ROM Device
    Lower Class Filter: PxHelp20
    Lower Class Filter: ElbyDelay
    Lower Class Filter: AnyDVD
    Lower Device Filter: imapi

    Filter Name: redbook
    File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
    File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    File Description: Redbook Audio Filter Driver
    Product Name: Microsoft® Windows® Operating System
    Product Version: 5.1.2600.2180
    Company Name: Microsoft Corporation
    Copyright: © Microsoft Corporation. All rights reserved.

    Filter Name: PxHelp20
    File Name: C:\WINDOWS\System32\Drivers\PxHelp20.sys
    File Version: 2.03.32a [2.3.32.0]
    File Description: Px Engine Device Driver for Windows 2000/XP
    Product Name: PxHelp20
    Product Version: [2.0.0.0]
    Company Name: Sonic Solutions
    Copyright: Copyright © Sonic Solutions

    Filter Name: ElbyDelay
    File Name: C:\WINDOWS\System32\Drivers\ElbyDelay.sys
    File Version: 5, 1, 0, 1 [5.1.0.1]
    File Description: Elby Delay Lower Filter Driver
    Product Name: CDRTools
    Product Version: 5, 1, 0, 1 [5.1.0.1]
    Company Name: Elaborate Bytes AG
    Copyright: Copyright (C) 2003 - 2006 Elaborate Bytes AG

    Filter Name: AnyDVD
    File Name: C:\WINDOWS\System32\Drivers\AnyDVD.sys
    File Version: 6.3.1.2
    File Description: AnyDVD Filter Driver
    Product Name: AnyDVD
    Product Version: 6.3.1.2
    Company Name: SlySoft, Inc.
    Copyright: Copyright 2002 - 2008 SlySoft, Inc.

    Filter Name: imapi
    File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
    File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    File Description: IMAPI Kernel Driver
    Product Name: Microsoft® Windows® Operating System
    Product Version: 5.1.2600.2180
    Company Name: Microsoft Corporation
    Copyright: © Microsoft Corporation. All rights reserved.
     
  10. Webslinger

    Webslinger Retired Moderator

    Your filters look fine to me.

    Do this please:



    1. Update to Anydvd 6.3.1.4: click http://sandbox.slysoft.com/beta/SetupAnyDVD6314.exe

    2. Click the red fox icon on your toolbar. Click "default". Click "ok".

    3.
    a) Ensure Anydvd is running.
    b) Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG]
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"
     
    Last edited: Feb 4, 2008
  11. flightconn

    flightconn Member

    It is now working

    FM interference (flippin magic)? I don't know what to say. I have installed and uninsulated and gone between the version .2 and .3 so many times today - rebooting every time. Just tried it again and it is working, have no idea why but will leave things as they are for now.

    Thank you to Slysoft and others for being so prompt with replies.
     
  12. Webslinger

    Webslinger Retired Moderator

    Hmm . . .

    I wonder if these problems are in any way related to the system crash you mentioned earlier.

    Anyway, I'm glad things are working for you.