Bought The Matrix Trilogy from Amazon UK, and have tried to backup the disk using AnyDVD 18.104.22.168 and "Rip to Image...", however I get the issue below: Failed to send host key (bus encryption)! ERROR processing Blu-ray disc! Not sure what the issue is, so any assistance would be appreciated. I have included the logfile, but if you need anything else please let me know. Thanks.