any dvd message cannot process your request at this moment - Any ideas?

Discussion in 'AnyDVD HD (UHD only)' started by mallanikkelsen, Sep 26, 2019.

  1. Hello there

    When trying to rip the 4K signature release of Aladdin, I am getting this message. Can anyone help out? I have posted logfile for reffrence.

    All the best from Allan

    Attached Files:

  2. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Maybe something with the server. Just do what it says, try again later .

    Sent from my Pixel 3 XL using Tapatalk
  3. whatever_gong82

    whatever_gong82 Well-Known Member

    Just wondering, isn't the OP's disc a UHD disc?

    And that this discussion should be in the AnyDVD UHD section?

  4. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Good catch, moved.

    Sent from my Pixel 3 XL using Tapatalk
    whatever_gong82 likes this.
  5. mbarnstijn

    mbarnstijn Well-Known Member


    That message means that your UHD is currently not supported by AnyDVD. See the thread at:

    If you use the tool given in the second post of that thread and run it using your logfile as input, you can discover your OPD number for the disc. If it is different from the OPD number listed in the first post (they're in alphabetical order by movie title), please post to the thread your OPD number for the benefit of others. (You DON'T need to post your logfile in that thread.) It would be even more helpful if you mention where you purchased the UHD.


  6. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Checked the logfile, id is BD_0c813c668f0a
    whatever_gong82 likes this.
  7. testiles

    testiles Well-Known Member

    Nice, Ch3vron....

    HI Allan!

    This version of Aladdin was reported on 9/11 as being UN-supported and is on the list in the thread mentioned above ...

    Happens to be the one I have as well.

    whatever_gong82 likes this.
  8. Hello there

    Thanks alot for all of your replies, and for having a look at the log file and thereby identifying that this UHD signature release is indeed supported. Just to answer a question above, this was purchased at Target in the US (a target exclusive). I do hope it gets support soon! As I understand it from the tred you link to, there really is nothing I can do other than wait and have a try again once the next update of any dvd is out, right?

    All the best from Allan
  9. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    An anydvd update does not come into play here. It's the UHD decryption data in the Online Protection Database that needs to be updated with support for this title. Which happens independantly from any anydvd update. There's only 1 thing you can do, that's wait and try again regurarly.
  10. Thanks for clarafying, I'll do that, then.

    All the best from Allan