AMD hardware support with New Beta 1.2.8.3
- Thread starter Ghildebr
- Start date
eviltester
Well-Known Member
I am still using 1.2.8.1 & CUDA works fine on my AMD cpu. Always has.
I did Terminator Dark Fate with CUDA & no issues so wait for the staff to sort it out.
I did Terminator Dark Fate with CUDA & no issues so wait for the staff to sort it out.
eviltester
Well-Known Member
Thanks for the update. Missed the AMD GPU part. Guess that's why I have always used Nvidia GPUs with AMD cpu's
Lukas
Well-Known Member
Problem with this is the computer with the AMD card is at my office. Unfortunately it may be weeks before I get back there. I have tried the new beta with my home PC and it works as expected. Problem there is that particular PC has a Nividia card and has always worked with hardware compression. Wish I could help more.
Mind posting a log file?
Cloudbuster
New Member
Hello,
after switching to AMD I now have the same problem as here last described in May 2020
With the old NVIDIA card I had almost 40 fps, with the new AMD card I had a maximum of 12 fps. I still get no hardware support for encoding.
In my image editing programs (DXO and Photoshop) the hardware support works with the card. The processing time in both programs has been reduced to almost a third for complex operations.
Can I expect a workaround? The old posts about this are about 6 months old.
thank you for the support
Knut
after switching to AMD I now have the same problem as here last described in May 2020
With the old NVIDIA card I had almost 40 fps, with the new AMD card I had a maximum of 12 fps. I still get no hardware support for encoding.
In my image editing programs (DXO and Photoshop) the hardware support works with the card. The processing time in both programs has been reduced to almost a third for complex operations.
Can I expect a workaround? The old posts about this are about 6 months old.
thank you for the support
Knut
Attachments
I've been waiting since April of 2019. They kept saying it will be supported / fixed in the next version, than the next version, than the next version.
I have officially given up. I now exclusively use Handbrake which fully supports my Radeon vega vii.
150fps on the highest settings vs 9fps in clonebd.
I have officially given up. I now exclusively use Handbrake which fully supports my Radeon vega vii.
150fps on the highest settings vs 9fps in clonebd.
TheEmpathicEar
Well-Known Member
I bought my AMD rig last January. Still waiting...
coopervid
Moderator
I received a PM from Fabian:
As for AMD support, we are working on the remaining issues. For the majority, AMD GPUs are working perfectly. We hardly get any bug reports for AMD (via CloneBD auto-report), most issues are for Intel GPUs, followed by old nVidia GPU with lack of features. Issues with AMD are addressed by AMD itself as we have no direct control over the AM(F) framework. For other issues we need to wait for enhanced reports as "does not work" is not enough information. AMF is part of the AMD GPU driver, a driver update usually fixes almost all issues.
As for AMD support, we are working on the remaining issues. For the majority, AMD GPUs are working perfectly. We hardly get any bug reports for AMD (via CloneBD auto-report), most issues are for Intel GPUs, followed by old nVidia GPU with lack of features. Issues with AMD are addressed by AMD itself as we have no direct control over the AM(F) framework. For other issues we need to wait for enhanced reports as "does not work" is not enough information. AMF is part of the AMD GPU driver, a driver update usually fixes almost all issues.
DQ
Well-Known Member
"For the majority, AMD GPUs are working perfectly"
I am not so sure about that statement. Look, I am not trying to be accusatory but owning a lifetime license for a product I have not been able to utilize in at least a year has made me a little opinionated. Through the entire life cycle of my 5700XT CloneBD has not worked (hardware acceleration I am speaking to). And that is through many revisions of CloneBD and MANY driver versions. If I recall correctly it used to work on my 480 up until some point and but towards the end stopped working there as well.
So while I rather use CloneBD, something I paid a handsome price for, I have to use Handbrake because it works with my GPU.
I am not here to complain, I am here to inform of the unhappiness of a paying customer in hopes the software gets fixed.
Need to work with someone on that for testing? I am your man, just let me know.
I am not so sure about that statement. Look, I am not trying to be accusatory but owning a lifetime license for a product I have not been able to utilize in at least a year has made me a little opinionated. Through the entire life cycle of my 5700XT CloneBD has not worked (hardware acceleration I am speaking to). And that is through many revisions of CloneBD and MANY driver versions. If I recall correctly it used to work on my 480 up until some point and but towards the end stopped working there as well.
So while I rather use CloneBD, something I paid a handsome price for, I have to use Handbrake because it works with my GPU.
I am not here to complain, I am here to inform of the unhappiness of a paying customer in hopes the software gets fixed.
Need to work with someone on that for testing? I am your man, just let me know.
TheEmpathicEar
Well-Known Member
Same here. 5700XT hardware acc not working.
coopervid
Moderator
You should send CloneBD log files to support@elby.ch and describe your problems. They will contact you if they need further information. I had made very good experiences with issues I had.
DQ
Well-Known Member
Yes, you are right. I have been negligent to not do that yet openly complain. I will get on that today. Merry Christmas!