Amazon Error

Discussion in 'AnyStream' started by Justin Fowles, Oct 24, 2020.

  1. Justin Fowles

    Justin Fowles Active Member

    Getting this error whne i am in amazon prime and alos get a digital rights error messege it sinply dosent work this program
     

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  2. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Your clicking the wrong button. You need the downloadables one up top

    Sent from my Pixel 3 XL using Tapatalk
     
  3. Justin Fowles

    Justin Fowles Active Member

    yeah but for some reason that is blacked out wont download a thing
     
  4. Prospere

    Prospere RedFox Development Team

    We are working on this
     
    Aeneas72 likes this.
  5. Justin Fowles

    Justin Fowles Active Member

    Amazon still isnt working just greayed out box with nothing to download
     

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  6. Prospere

    Prospere RedFox Development Team

    Logs please
     
  7. Justin Fowles

    Justin Fowles Active Member

    here you go
     

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  8. Prospere

    Prospere RedFox Development Team

    Nope, that's not good :)
    I need the log created AFTER you see such a box. Otherwise, all I can see in this one - you started AnyStream and went to Amazon.
     
  9. Justin Fowles

    Justin Fowles Active Member

    seems to be working now not sure what was going on before
     
  10. Aeneas72

    Aeneas72 Well-Known Member

    Logs are still needed by the developers, am I right?
     
  11. Prospere

    Prospere RedFox Development Team

    Yes, and no. Log is pretty useless when everything works properly. But it is an essential in case of a problem.
     
    whatever_gong82 likes this.
  12. Justin Fowles

    Justin Fowles Active Member

    Having problems starting the progrum now too
     

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  13. Justin Fowles

    Justin Fowles Active Member

    and log file
     

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  14. Prospere

    Prospere RedFox Development Team

    There are two problems here, in fact.

    Regarding the dump - please try to remove %localappdata%\RedFox\AnyStream folder (you will have to login to Amazon again, but this should fix the crash).

    And the problem in the log - this issue should be fixed in the next release. The main problem is that it is quite hard to reproduce.
     
    whatever_gong82 and Aeneas72 like this.
  15. Justin Fowles

    Justin Fowles Active Member

    Cheers seems to be crashing a lot
     
  16. brawlman

    brawlman Active Member

    Issues at hand, what's normal/not? AnyStream is new to me, and though I've read posts to only click what is at the top, how would one change the episode without doing so below where it is listed?
    1) Upon opening AnyStream/Prime Video, I'm logged in, and can only select S1E1 of Yellowstone. As soon as click on E2 I get the pop-up to get Amazon Prime for Windows, but already have it... Other times it asks me to log in, but already logged in?
    2) other times, as soon as I open AnyStream I get the "Page processing resulted in error. Click "ok" to reload the page..." with multiple windows...
    Screenshots attached and logfile
    3) Clicking on Green highlighted "Downloadables (14) gives nothing?
     

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  17. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    The page processing error staff is aware from and the next version (correctly scheduled for some time tomorrow, they need a bit more time testing the build) should fix that problem.

    Now as to that amazon app, You're clicking on the wrong button. You need the 'downloadables' button on top. Any other ones that say download/play... Whatever is useless and confusing. Developers are aware of this, but it's not an easy thing to fix as the Amazon side is a browser based environment.

    Sent from my Pixel 3 XL using Tapatalk
     
  18. brawlman

    brawlman Active Member

    "3) Clicking on Green highlighted "Downloadables (14) gives nothing?
    This is what You're referring to, but the pop-up box has nothing in it, yet says "Downloadable (14)"...
    I've purchased all 3 seasons, and if I could see what's suppose to be in the box I'd know what I could select, but can't...
    Win10 Pro 64 bit OS...
     
  19. brawlman

    brawlman Active Member

    Sorry, screenshot Of Downloadables (14)/blank
     

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  20. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    That is due to the page processing error, which is I stated, should be fixed with the next build scheduled for release some time tomorrow.

    Sent from my Pixel 3 XL using Tapatalk