1. What version of Game Jackal are you running?
2.9.18.610
2. What is the title of the game you're trying to run?
Age of Empires II: The Age of The Kings
3. What is the version of the game?
2.0a
4. Is it cd or dvd version?
CD
5. What region or country is the original disc from?
US
6. What protection does your game use?
Safedisk 1.50.020
7. What Operating system are you using? 64 bit? service pack?
XP Pro SP2 32bit
8. What cpu are you using?
P4 2.8
9. Provide the full error messages you received when attempting to run the game.
10. What brand and model optical disc drive did you use to read the disc? What firmware version did you use?
Plextor DVDR PX-712A Ver 1.04
Edit: Sorry didn't see step 14 or 15
14:
Game Jackal log file - Profile
Log date - 11/30/2007 9:05:45 AM
***********************************************
[11/30/2007 9:05:45 AM] Profile - Age of Empires II
[11/30/2007 9:05:45 AM] Profile mode: 1
[11/30/2007 9:05:45 AM] Profile CP: 0
[11/30/2007 9:05:45 AM] Driver mode: 41511
[11/30/2007 9:06:40 AM] Using external launcher - C:\Program Files\SlySoft\Game Jackal\53392L.exe
[11/30/2007 9:06:55 AM] Media information
[11/30/2007 9:06:55 AM] Name - AOE2
[11/30/2007 9:06:55 AM] Serial - 1371182745
[11/30/2007 9:06:55 AM] Size - 585
[11/30/2007 9:06:55 AM] Profile deactivated.
15:
===============================================
Filter Driver Load Order - ImgBurn v2.3.2.0
===============================================
Upper Device Filter: redbook
Upper Class Filter: maplom
Device: CD/DVD-ROM Device
Lower Class Filter: AnyDVD
Lower Device Filter: [None Found]
Filter Name: redbook
File Name: C:\WINDOWS\System32\DRIVERS\redbook.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.
Filter Name: maplom
File Name: C:\WINDOWS\system32\Drivers\maplom.sys
File Version: 2, 9, 18, 608 [2.9.18.608]
File Description: Maplom.sys
Product Name: Game Jackal
Product Version: 2, 9, 18, 608 [2.9.18.608]
Company Name: SlySoft Inc.
Copyright: Copyright © 2007 SlySoft Inc.
Filter Name: AnyDVD
File Name: C:\WINDOWS\System32\Drivers\AnyDVD.sys
File Version: 6.2.0.1
File Description: AnyDVD Filter Driver
Product Name: AnyDVD
Product Version: 6.2.0.1
Company Name: SlySoft, Inc.
Copyright: Copyright 2002 - 2007 SlySoft, Inc.
2.9.18.610
2. What is the title of the game you're trying to run?
Age of Empires II: The Age of The Kings
3. What is the version of the game?
2.0a
4. Is it cd or dvd version?
CD
5. What region or country is the original disc from?
US
6. What protection does your game use?
Safedisk 1.50.020
7. What Operating system are you using? 64 bit? service pack?
XP Pro SP2 32bit
8. What cpu are you using?
P4 2.8
9. Provide the full error messages you received when attempting to run the game.
10. What brand and model optical disc drive did you use to read the disc? What firmware version did you use?
Plextor DVDR PX-712A Ver 1.04
Edit: Sorry didn't see step 14 or 15
14:
Game Jackal log file - Profile
Log date - 11/30/2007 9:05:45 AM
***********************************************
[11/30/2007 9:05:45 AM] Profile - Age of Empires II
[11/30/2007 9:05:45 AM] Profile mode: 1
[11/30/2007 9:05:45 AM] Profile CP: 0
[11/30/2007 9:05:45 AM] Driver mode: 41511
[11/30/2007 9:06:40 AM] Using external launcher - C:\Program Files\SlySoft\Game Jackal\53392L.exe
[11/30/2007 9:06:55 AM] Media information
[11/30/2007 9:06:55 AM] Name - AOE2
[11/30/2007 9:06:55 AM] Serial - 1371182745
[11/30/2007 9:06:55 AM] Size - 585
[11/30/2007 9:06:55 AM] Profile deactivated.
15:
===============================================
Filter Driver Load Order - ImgBurn v2.3.2.0
===============================================
Upper Device Filter: redbook
Upper Class Filter: maplom
Device: CD/DVD-ROM Device
Lower Class Filter: AnyDVD
Lower Device Filter: [None Found]
Filter Name: redbook
File Name: C:\WINDOWS\System32\DRIVERS\redbook.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.
Filter Name: maplom
File Name: C:\WINDOWS\system32\Drivers\maplom.sys
File Version: 2, 9, 18, 608 [2.9.18.608]
File Description: Maplom.sys
Product Name: Game Jackal
Product Version: 2, 9, 18, 608 [2.9.18.608]
Company Name: SlySoft Inc.
Copyright: Copyright © 2007 SlySoft Inc.
Filter Name: AnyDVD
File Name: C:\WINDOWS\System32\Drivers\AnyDVD.sys
File Version: 6.2.0.1
File Description: AnyDVD Filter Driver
Product Name: AnyDVD
Product Version: 6.2.0.1
Company Name: SlySoft, Inc.
Copyright: Copyright 2002 - 2007 SlySoft, Inc.
Last edited: