1. What version of Game Jackal are you running? 126.96.36.1990 2. What is the title of the game you're trying to run? Age of Empires II: The Age of The Kings 3. What is the version of the game? 2.0a 4. Is it cd or dvd version? CD 5. What region or country is the original disc from? US 6. What protection does your game use? Safedisk 1.50.020 7. What Operating system are you using? 64 bit? service pack? XP Pro SP2 32bit 8. What cpu are you using? P4 2.8 9. Provide the full error messages you received when attempting to run the game. 10. What brand and model optical disc drive did you use to read the disc? What firmware version did you use? Plextor DVDR PX-712A Ver 1.04 Edit: Sorry didn't see step 14 or 15 14: Game Jackal log file - Profile Log date - 11/30/2007 9:05:45 AM *********************************************** [11/30/2007 9:05:45 AM] Profile - Age of Empires II [11/30/2007 9:05:45 AM] Profile mode: 1 [11/30/2007 9:05:45 AM] Profile CP: 0 [11/30/2007 9:05:45 AM] Driver mode: 41511 [11/30/2007 9:06:40 AM] Using external launcher - C:\Program Files\SlySoft\Game Jackal\53392L.exe [11/30/2007 9:06:55 AM] Media information [11/30/2007 9:06:55 AM] Name - AOE2 [11/30/2007 9:06:55 AM] Serial - 1371182745 [11/30/2007 9:06:55 AM] Size - 585 [11/30/2007 9:06:55 AM] Profile deactivated. 15: =============================================== Filter Driver Load Order - ImgBurn v188.8.131.52 =============================================== Upper Device Filter: redbook Upper Class Filter: maplom Device: CD/DVD-ROM Device Lower Class Filter: AnyDVD Lower Device Filter: [None Found] Filter Name: redbook File Name: C:\WINDOWS\System32\DRIVERS\redbook.sys File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) File Description: Redbook Audio Filter Driver Product Name: Microsoft® Windows® Operating System Product Version: 5.1.2600.2180 Company Name: Microsoft Corporation Copyright: © Microsoft Corporation. All rights reserved. Filter Name: maplom File Name: C:\WINDOWS\system32\Drivers\maplom.sys File Version: 2, 9, 18, 608 [184.108.40.2068] File Description: Maplom.sys Product Name: Game Jackal Product Version: 2, 9, 18, 608 [220.127.116.118] Company Name: SlySoft Inc. Copyright: Copyright © 2007 SlySoft Inc. Filter Name: AnyDVD File Name: C:\WINDOWS\System32\Drivers\AnyDVD.sys File Version: 18.104.22.168 File Description: AnyDVD Filter Driver Product Name: AnyDVD Product Version: 22.214.171.124 Company Name: SlySoft, Inc. Copyright: Copyright 2002 - 2007 SlySoft, Inc.