Accidentally Bought 2 Lifetime Anystream Licenses

Discussion in 'Purchase and License Keys' started by evil_silence, Feb 21, 2021.

  1. evil_silence

    evil_silence New Member

    Hello,

    I accidentally ordered 2 lifetime Anystream licenses tonight, only meant to order 1.

    After my first order, the screen never loaded and just froze. I checked my email and there was nothing. I placed another order and then suddenly I noticed two different license keys in my email.

    Can someone from support reach out to me please? Thanks.
     
  2. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Contact support via the main website, the forum staff can't help you with this as we don't have access to customer database. They'll able to assist you with cancelling one of the licenses and refunding it.

    Sent from my Pixel 3 XL using Tapatalk
     
  3. evil_silence

    evil_silence New Member

    Thank-you, I have sent a support request email.
     
    whatever_gong82 likes this.
  4. Ivan

    Ivan Admin Staff Member

    Indeed, our new payment gateway has an issue when redirecting back to us after successful 3DS authentication (and successful transaction) and shows an error "004" before coming back to us . Therefore we cannot show you the "Success" with download link. I guess this issue will be resolved Monday.
     
    whatever_gong82 likes this.