8024 won't load

Discussion in 'AnyDVD HD (Blu-ray issues)' started by Bubbator, Jun 19, 2016.

  1. Bubbator

    Bubbator Well-Known Member

    Hi, I just updated from 8023 to 8024, restarted pc (twice for good measure) and I have no fox in tray, no response to 'opening' anydvdhd or ripper.:cry:
    B
    PS: WIN 10 latest update, Q6700 intel
    pps: run as administrator didn't help.
     
    Last edited: Jun 19, 2016
  2. RedFox 1

    RedFox 1 Super Moderator

    Uninstall and reinstall, try it with your A/V off when you install.
     
  3. Coeno

    Coeno Well-Known Member

    I can't even fully install version 8.0.2.4.
    The virus scanner gives me an alert that AnyDVDtray.exe is infected with Gen:Variant.Barys.153.
     
  4. gur_helios

    gur_helios Active Member

    Your virus scanner gives out a false positive. The file is NOT infected.

    Edit:

    Corrective actions (for instance):
    1) Update virus signatures.
    2) Check the heuristics.
    3) You can exclude the file in your virus scanner from scanning.
    4) Use another virus scanner.
     
    Last edited: Jun 19, 2016
  5. Bubbator

    Bubbator Well-Known Member

    :coffee:
    Thank you, RedFox1!
    Bitdefender free had quarantined anydvdtray.exe for the reason Coeno gave.
    Reinstalling and whitelisting worked.
    B
     
  6. Coeno

    Coeno Well-Known Member

    @gur_helios
    Thanks for the steps. I did step 3.

    @Bubbator
    I also did the same as you and reinstalled to 8.0.2.4.

    I know RedFox will never build any virus in there software.
     
  7. James

    James Redfox Development Team Staff Member

    At least not intentionally. :whistle:
     
    whatever_gong82 and nebostrangla like this.
  8. Recycle

    Recycle Well-Known Member

    Get rid of Bitdefender is my advice. If such program flag RedFox software they are junk software or worse malware and need to be tossed out like the kitchen sink. I use MSE and have no problems.