8024 won't load

[Bubbator]

Hi, I just updated from 8023 to 8024, restarted pc (twice for good measure) and I have no fox in tray, no response to 'opening' anydvdhd or ripper.
B
PS: WIN 10 latest update, Q6700 intel
pps: run as administrator didn't help.

 

[RedFox 1]

Uninstall and reinstall, try it with your A/V off when you install.

 

[Coeno]

I can't even fully install version 8.0.2.4.
The virus scanner gives me an alert that AnyDVDtray.exe is infected with Gen:Variant.Barys.153.

 

[gur_helios]

Your virus scanner gives out a false positive. The file is NOT infected.

Edit:

Corrective actions (for instance):
1) Update virus signatures.
2) Check the heuristics.
3) You can exclude the file in your virus scanner from scanning.
4) Use another virus scanner.

 

[Bubbator]

Thank you, RedFox1!
Bitdefender free had quarantined anydvdtray.exe for the reason Coeno gave.
Reinstalling and whitelisting worked.
B

 

[Coeno]

@gur_helios
Thanks for the steps. I did step 3.

@Bubbator
I also did the same as you and reinstalled to 8.0.2.4.

I know RedFox will never build any virus in there software.

 

[James]

I know RedFox will never build any virus in there software.

At least not intentionally.

 

[Recycle]

Thank you, RedFox1!
Bitdefender free had quarantined anydvdtray.exe for the reason Coeno gave.
Reinstalling and whitelisting worked.
B

Get rid of Bitdefender is my advice. If such program flag RedFox software they are junk software or worse malware and need to be tossed out like the kitchen sink. I use MSE and have no problems.