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1.2.9.2 still hangs at 45%

SBS2020

SBS2020

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Looks like the "please wait...processing playlist" hang has been resolved. YEAH! I have some titles, purchased at AP that still hang at 45% when AS is getting the list of titles. I am trying to access a purchased TV series. Here is my log. The series in question had problems back to 8.0. I have saved off this series last November. So, kind of a new issue I don't really care about right now. Just want to report the issue.
 

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  • AnyStream_1.2.9.2.astlog
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Same thing here with 1.2.9.2 accessing IMDB TV Series through AP.
 

Attachments

  • AnyStream_1.2.9.2.astlog
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SBS2020 said:
Looks like the "please wait...processing playlist" hang has been resolved. YEAH! I have some titles, purchased at AP that still hang at 45% when AS is getting the list of titles. I am trying to access a purchased TV series. Here is my log. The series in question had problems back to 8.0. I have saved off this series last November. So, kind of a new issue I don't really care about right now. Just want to report the issue.
Click to expand...
This is so hard to replicate, it did it once on the Wheel of Time on me, then I tried to do it again so I could make a log file and I could not get it to error again, it's really frustrating because yes I know the error happens but its really hit and miss. It seems that if I search for a certain movie it may happen, but 90% of the time it doesn't happen. If it happens could someone make a logfile while its stuck at 45% for me. Appreciated.
 
RedFox 1 said:
If it happens could someone make a logfile while its stuck at 45% for me. Appreciated.
Click to expand...

That is exactly what my log file at the beginning of this thread is about. I found one of my purchased titles seems to fail 100% of the time. So, I thought it was an easy way to create a log. Unless you are asking for a "non purchased" title that always fails at the 45% mark, something you could try.
 
SBS2020 said:
That is exactly what my log file at the beginning of this thread is about. I found one of my purchased titles seems to fail 100% of the time. So, I thought it was an easy way to create a log. Unless you are asking for a "non purchased" title that always fails at the 45% mark, something you could try.
Click to expand...
It happened to me on " The Wheel of Time" I even waited 10 minutes for the load to complete it did not. So I closed the program because at that point Amazon Prime is locked. So I reopened and it loaded fine. It's happened in other movies also but its extremely frustrating because I know it's an issue.
 
RedFox 1 said:
It happened to me on " The Wheel of Time" I even waited 10 minutes for the load to complete it did not. So I closed the program because at that point Amazon Prime is locked. So I reopened and it loaded fine. It's happened in other movies also but its extremely frustrating because I know it's an issue.
Click to expand...
You are right, FedFox1. Not doing it on the load freeze that I previously reported. Happens with 1.2.8.0 for me also, so something not working all the time and something that's ongoing. Hopefully if we provide enough logfiles, the DEVs will see a problem and will fix it..
 
SAF said:
You are right, FedFox1. Not doing it on the load freeze that I previously reported. Happens with 1.2.8.0 for me also, so something not working all the time and something that's ongoing. Hopefully if we provide enough logfiles, the DEVs will see a problem and will fix it..
Click to expand...
Yup. Thanks for reporting.
 
OK. I noticed the following
For TV-shows:
When I am doing a title search in main homepage for AP and selecting the title afterwards, it stays blocked at 45%
If I know the provider (eg STARZ, Paramount+), I can select the sub-category (ie TV-shows) and, when I am selecting the show, regardless
the season, it is loading properly.
Curious behavior depending on how you are doing your search
 
I would like to see a log file every time someone experiences this. Thank you all.:thankyou:
 
I have one for you. Note this - when I searched for Wheel of Time, and got the Amazon listings, clicked on it and went there. It hung. That log file is attached. But when I went to "My Stuff" and found it there and clicked on it, the playlist processed and showed me all videos - that is 26 of them - available. Only at 540p, but so it goes. Odd behavior.
 

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HAMsmoke said:
I have one for you. Note this - when I searched for Wheel of Time, and got the Amazon listings, clicked on it and went there. It hung. That log file is attached. But when I went to "My Stuff" and found it there and clicked on it, the playlist processed and showed me all videos - that is 26 of them - available. Only at 540p, but so it goes. Odd behavior.
Click to expand...
Sorry HAMsmoke, we are still trying to improve this.
 
HAMsmoke said:
I have one for you. Note this - when I searched for Wheel of Time, and got the Amazon listings, clicked on it and went there. It hung. That log file is attached. But when I went to "My Stuff" and found it there and clicked on it, the playlist processed and showed me all videos - that is 26 of them - available. Only at 540p, but so it goes. Odd behavior.
Click to expand...
I use AP only too. Did you check the video resolution pulldown in the 1.2.9.0 Download configuration window before starting the download? I noticed that for the first Episode of a TV series that you need to check the pulldown. I noticed almost constantly that AS does not select the highest resolution and defaults automatically to the second highest resolution. Hope that helps!
 
When you do a search, click on the "Watch Now" button and the "Download Now" button will process properly and not hang at 45%.
 
Lonald said:
hen you do a search, click on the "Watch Now" button and the "Download Now" button will process properly and not hang at 45%
Click to expand...
Yes - I just checked this. However, I get a BIG Digital Rights Warning panel, which goes away rather quickly, and does populate the Download list. Wheel of Time, but no joy on HD for this series.
 
Please advise how I create the log file. I can replicate consistently for 1883.
 
Redleg01 said:
Please advise how I create the log file. I can replicate consistently for 1883.
Click to expand...

Go to the "File" menu and select "Create Log File..."

However, I suspect that only log files of the current version are needed.
 
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