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The page that was not loading, was the AS browser itself.

Thanks for the help. I did this, and was able to get AS loaded.

I upgraded to 1292, and now I can’t even get the page to load. I get an error that says “Anystream could not load the page due to an error. Error code: ERR_TIMED_OUT

I just tried to download "Secrets of the Shroud" from AP ", and I got the same message. Here is my logfile

I just installed the latest beta version, and the problem took care of itself. Thanks for the feedback.

I have a license.

I got the same error message when I tried a download from AP, and that’s the first time I’ve downloaded anything in two weeks. (Not able to send log file right now.)

I’m having the same problem with Amazon Prime. When I went back to 1.0.9.1, I was able to download the embedded subtitles.

Could you please give a five minute block of instruction on how to create an Anystream logfile.

Yes. The Gmail account worked. A big Thanks to the Redfox team for all the hard work.

I tried installing 10/64 on an older Dell laptop, and wound up missing several drivers that were no longer supported by Dell for that particular model. Win 10 loaded some generics that really hosed it. Good thing I had the old Win 7 OS on another hard drive.

Everything has been confirmed. I’m in contact with tech support in the meantime.

Yes, I’ve been checking everything for a few days now, and still nothing. I can post support with the transaction data if needed.

I purchased a license with Bitcoin over a week ago, and still haven’t received anything. Is this normal?

How long does the transaction take? I just used Bitcoin to purchase a license a couple of hours ago, and I haven’t received an email nor a license. The wallet showed the sale went through.

This explains why I used a credit card with a VPN and still got denied.

That’s just it. When I go to the purchase page, all I see is Bitcoin, and a message saying credit cards are having problems. I tried using a VPN set for Belgium, and the credit card transaction almost went through, but crapped out with some strange codes. Here are what they read: Payment P4D-A2B...

I would like to purchase a license, but I don’t have Bitcoin or Euros, and the credit card system seems to be pretty well hosed. Is it possible to send a USD money order for payment?

Yes, I did that also.