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Same thing here...

I emailed them yesterday from their website, no response yet.

b/c I needed a solution to fall back on. Sick of the lack of support for my expensive lifetime purchase.

To fix the issue I had to buy a different software.

All of a sudden any BD I backup to an MKV there is no audio. I have been backing up using same settings for over a year. The only thing is I keep up to date with AnyDVD. I sent Elby my changelog a link to the file but no response. Anyone else have this issue?

MakeMKV works, sorry RedFox I needed a solution! As soon as you get this fixed I can then make an ISO file. Thanks...

Ugh, no decryption for me either!

You could also MOUNT the ISO as a BluRay disc and play it that way in the player. Daemon tools mounting is better and more stable that the one bundled with Cyberlink PowerDVD, based on my experience.

Yes, but it was interesting the DVD did not state that, I had to look it up online to find that out...

I researched it on IMDB and discovered it is a Spanish only movie with English subtitles. :)

Cannot convert English only, it either only has Spanish or Closed Caption audio overlay. I only want English and I've tried just selecting English and it doesn't work. Anyone also having the issue? Region 1

I just recently bought CloneBD because I got a big discount for a lifetime license and I must say I love this software. I was able to transcode Movie Only from an ISO but it took almost 40 minutes. I had a NVIDIA GT 220 which did not support CUDA. I upgraded my video card to a NVIDIA GTX 1050...

The log file was so huge it would not upload, sorry. However, I was able to rip it no problem on my Windows 8.1 PC with the 81711 beta update. It would not rip at all on my Windows 10 PC both are 64-bit OS.

Have you by chance updated your VLC at all? If so, there may be a setting in VLC that went to a default state.

FYI...I am able to rip it on my Windows 8.1 but it will not on Windows 10 using the beta 8.1.7.11

Same errors with the latest Beta...

Did not work for me with the 8.1.7.11 update, it would get to 20% then error out saying it could not read the DVD structure. I'll keep the disc rental another day hoping for a fix :(

I knew there would be a lot of bugs in CloneBD, that's why I still haven't bought mine. I use AnyDVDHD to create an ISO then I use XXXXX Blu-ray to Video Converter from xxx and have been using it for years. It too has it's issues but works pretty well and backs up 3D BD also.

Encoding Time I have an Intel i7 Quad Core with 6GB of RAM and it only takes 23 mins using CUDA. I think this is because I use a WD Red HDD.

CloneBD Yes good companies but CloneBD is not owned by Slysoft. CloneBD is owned by Elby. I think they could have offered a steeper discount for their most loyal customers is all I'm saying.