WinXP Pro SP2 AnyDVD and DVD read problem

[Naevulle]

All of a sudden, after using AnyDVD for a long time now, when ever AnyDVD is running on my system and I insert a DVD... AnyDVD pops up saying that it is scanning my dvd and it will be available shortly. After about 3 minutes it pops up again and says that the dvd is unreadable. If I close anydvd, my system can read the dvds and or play the dvds with no problem. I uninstalled anydvd and reintsalled an older version...same problem. I uninstalled, rebooted, installed again ...same problem (all versions that I have saved on pc). I can no longer copy any dvds because when anydvd is running, my system cant read dvds. I have WinXP Pro SP2, Pioneer dvd writer and samsung dvd writer and I have tried with a sony usd dvd writer. Please help.

Yes I have read the links under the "problem" posting that relate to this subject and none of those have worked either.

 

[Webslinger]

1) I'm sorry to ask, but are you using a crack? What you're describing may occur when people use cracks.

2) Disconnect the USB drive.

3) Try Anydvd 6.3.1.4: click http://sandbox.slysoft.com/beta/SetupAnyDVD6314.exe

4. i. For XP with ide burners
Click this

Do what it says to do if you have XP and an ide burner/optical drive.


5. a) Download imgburn. It's a free program: http://www.imgburn.com/index.php?act=download
(it's also an excellent program imo)

b) Go to Tools > Filter Driver Load Order. Click "Clipboard". Then paste the information you pasted into your clipboard into your next post (ctrl-v).

 

[Naevulle]

Negative. No cracks. All legal registered software. LOL I do the for XP with ide burners, reboot and I still have the same problems. It only happens when AnyDVD is running on the system. A little over a week ago, I had no problems copying or playing any of my dvds. Now out of nowhere this crap is happening. Anydvd says it can not read dvd. As soon as I right click and close anydvd, I can play or view the dvds.

===============================================
Filter Driver Load Order - ImgBurn v2.3.2.0
===============================================

Upper Device Filter: redbook
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: AnyDVD
Lower Class Filter: ElbyDelay
Lower Device Filter: [None Found]

Filter Name: redbook
File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: AnyDVD
File Name: C:\WINDOWS\System32\Drivers\AnyDVD.sys
File Version: 6.3.1.2
File Description: AnyDVD Filter Driver
Product Name: AnyDVD
Product Version: 6.3.1.2
Company Name: SlySoft, Inc.
Copyright: Copyright 2002 - 2008 SlySoft, Inc.

Filter Name: ElbyDelay
File Name: C:\WINDOWS\System32\Drivers\ElbyDelay.sys
File Version: 5, 1, 0, 1 [5.1.0.1]
File Description: Elby Delay Lower Filter Driver
Product Name: CDRTools
Product Version: 5, 1, 0, 1 [5.1.0.1]
Company Name: Elaborate Bytes AG
Copyright: Copyright (C) 2003 - 2006 Elaborate Bytes AG

 

[Webslinger]

You didn't install Anydvd 6.3.1.4, which I stated as the third step.

 

[Naevulle]

ok a refresh:

===============================================
Filter Driver Load Order - ImgBurn v2.3.2.0
===============================================

Upper Device Filter: redbook
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: ElbyDelay
Lower Class Filter: AnyDVD
Lower Device Filter: [None Found]

Filter Name: redbook
File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: ElbyDelay
File Name: C:\WINDOWS\System32\Drivers\ElbyDelay.sys
File Version: 5, 1, 0, 1 [5.1.0.1]
File Description: Elby Delay Lower Filter Driver
Product Name: CDRTools
Product Version: 5, 1, 0, 1 [5.1.0.1]
Company Name: Elaborate Bytes AG
Copyright: Copyright (C) 2003 - 2006 Elaborate Bytes AG

Filter Name: AnyDVD
File Name: C:\WINDOWS\System32\Drivers\AnyDVD.sys
File Version: 6.3.1.3
File Description: AnyDVD Filter Driver
Product Name: AnyDVD
Product Version: 6.3.1.3
Company Name: SlySoft, Inc.
Copyright: Copyright 2002 - 2008 SlySoft, Inc.

yes I have and no it did not help. In fact it now takes about 5 to 7 minutes for Anydvd to popup with the can not read dvd message now instead of 3 and it is hanging my system just a little bit like a heavy (HEAVY) load on the cpu. Could there be a new windows security update that is causing this? It is strange how it just started out of the blue like this. The only other thing I have is Norton INS 2k7 and I have given Anydvd full permissions and even tried disabling NIS completely for installation and for the reading of dvds. Other than that, Clonedvd2 is it. To be honest I have even reinstalled WinXP Pro sp2c since this started so my machine has a pretty fresh registry. Still once AnyDVD was installed...no see dvds. Turn AnyDVD off and can see dvds. It is looking like I am going to have to dump Anydvd and slysoft and find an alternate solution (if one exists).

 

[Naevulle]

Great. A new problem with 6.3.1.3. This version not only won't allow me to read DVDs on my pc either but it continually goes in a loop of popups saying AnyDVD is scanning the disc, the disc you have inserted will be available shortly. then 5 to 7 min later...a can not read this dvd message with a list or possible reasons why. I click ok. about 1 min later it starts the same process all over again. lol. I am loosing my mind. I right click on the Anydvd icon on the toolbar and choose exit and wammo...I can read, browse, or play any dvd that is in any drive.

------------------
System Information
------------------
Time of this report: 1/31/2008, 22:46:05
Machine name: DESKTOP
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: PT880_
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 3.40GHz (2 CPUs)
Memory: 2048MB RAM
Page File: 288MB used, 2173MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 7800 GS
Manufacturer: NVIDIA
Chip type: GeForce 7800 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_00F5&SUBSYS_1FA419F1&REV_A2
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6901 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/24/2007 19:20:00, 5767936 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/24/2007 19:20:00, 7425248 bytes
Device Identifier: {D7B71E3E-43B5-11CF-B460-AF3F03C2CB35}
Vendor ID: 0x10DE
Device ID: 0x00F5
SubSys ID: 0x1FA419F1
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: SB Live! 24-bit
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_100A1102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: P17.sys
Driver Version: 5.12.0001.0514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/15/2007 02:47:26, 1127936 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 4000, 96000
Static/Strm HW Mix Bufs: 64, 63
Static/Strm HW 3D Bufs: 64, 63
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK

---------------------
Sound Capture Devices
---------------------
Description: SB Live! 24-bit
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: P17.sys
Driver Version: 5.12.0001.0514 (English)
Driver Attributes: Final Retail
Date and Size: 6/15/2007 02:47:26, 1127936 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/4/2004 07:00:00, 57600 bytes
| Driver: usbd.sys, 8/4/2004 07:00:00, 4736 bytes

------------
PS/2 Devices
------------
+ PS2 KeyMaestro Multimedia Keyboard(Windows XP)
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: Maestro1.sys, 7/18/2003 00:57:34, 7850 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/4/2004 07:00:00, 24576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC024
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouclass.sys, 8/4/2004 07:00:00, 23040 bytes
| Driver: mouhid.sys, 8/4/2004 07:00:00, 12160 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: mouclass.sys, 8/4/2004 07:00:00, 23040 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 213.1 GB
Total Space: 239.4 GB
File System: NTFS
Model: Maxtor 6 L250S0 SCSI Disk Device

Drive: D:
Free Space: 158.1 GB
Total Space: 239.4 GB
File System: NTFS
Model: Maxtor 6 L250S0 SCSI Disk Device

Drive: F:
Model: PIONEER DVD-RW DVR-108
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 07:00:00, 49536 bytes

Drive: E:
Model: ATAPI DVD-ROM 16XMax
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 07:00:00, 49536 bytes

--------------
System Devices
--------------
Name: VIA CPU to AGP Controller
Name: VIA Standard Host Bridge
Name: VIA Standard Host Bridge
Name: VIA Standard Host Bridge
Name: VIA Standard PCI to ISA Bridge
Name: LSI SCSI RAID Controller
Name: VIA USB Enhanced Host Controller
Name: VIA Compatable Fast Ethernet Adapter
Name: VIA Rev 5 or later USB Universal Host Controller
Name: VIA Rev 5 or later USB Universal Host Controller
Name: VIA Rev 5 or later USB Universal Host Controller
Name: VIA Rev 5 or later USB Universal Host Controller
Name: VIA Standard Host Bridge
Name: VIA Standard Host Bridge
Name: VIA Bus Master IDE Controller - 0571
Name: VIA Standard Host Bridge
Name: SB Audigy
Name: NVIDIA GeForce 7800 GS

 

[Webslinger]

1. Click the red fox icon on your toolbar-->click the "default" button. click "ok". Try again.

2. Click the red fox icon on your toolbar-->navigate to "Program settings". Select "safe mode". Try again

3. You're using Clonedvd 2.9.1.5, correct?

Unfortunately, something on your system (or a hardware configuration) is conflicting with Anydvd. Without being there to take a look at running processes on your system, I am unable to offer any further suggestions.

 

[Naevulle]

Yes I am using the latest Clone dvd software. The weird thing is that I have not installed anything new, software or hardware.

I give up at this time. I just do not get it. Everything else on the pc seems to be running flawlessly. I have simply turned the autostart feature of Anydvd off so that it will not start when windows starts any longer. So long as the software is turned off I, and my kids can watch our dvds. I will uninstall any and all slysoft materials tomorrow and possibly wait until I build my new pc in March to try again. Thanks for your help.

 

[Webslinger]

Unfortunately, I am unable to reproduce this issue on three different systems here (two XP 32 bit pro systems and a Vista 64 bit ultimate system), and no one I know of is experiencing this either. That said, I'm not (nor are my friends) using Norton (although I'd be a bit surprised if Norton were causing the conflict). Perhaps others here will offer suggestions.

 

[Shardel]

Running Norton

I am using Clone DVD 2.9.1.5 and AnyDVD 6.3.1.2. I have XP Pro with
service pack 2. Also am running Norton Systemworks including the current
Norton Antivirus. Everything is working fine on my machine. So those
shouldn't be conflicting.

 

[Webslinger]

The following is what I've been told by a Slysoft support representative.

The customer may have assigned the DVD drive to his hard drive RAID system.

In BIOS, the SATA configuration for optical drives has to be set to IDE. If they are configured in RAID mode, they can crash when addressed.

In addition to this open the Windows Explorer (Win+E).
Right-click My Computer, click Properties, click the Hardware tab, and then click Device Manager.

There open "SCSI- and RAID-Controller".

In that list you can see the name of your SATA devices. These devices are "powered" by driver programs. These drives can be updated, usually with simple .exe files from the developer's website.



However, the MSFN guys claim that optical drives work in Raid mode:
http://www.msfn.org/board/GA-P35-DS4-rev20-t109887.html

But it's an option to change the mode...

Apart from this his VIA board drivers may hinder AnyDVD to check the drives properly. Either they don't understand AnyDVD's commands or they just forward the commands into the abyss."