Hi Folks,
first of all - sorry, for getting back to you so late, but please understand, that this forum is very new (1 or 2 weeks, right?).
And we're all very busy with a lot of things right now - especially, the development of AnyDVD HD is using up much of our capacity at the moment. So sorry...
Now back to your problems concerning A/V-sync: of course we are aware, that some of you do have such problems.
Trouble is: none of us - this means not one from the slysoft team - has ever been able to reproduce this effect on any PC. Even though the setups are all very different.
We have some 2000 DVDs around for testing. All sorts of regions, NTSC and PAL about 50/50.
I myself have done a lot of testing in this direction and a/v is always 100% sync.
What makes the reproduction more difficult, is that we never got enough information, to really "copy" the exact steps of a user. Our support asked back several times for additional information, like the exact DVD titles that were used and other information, like the installed versions of DivX for playback and so on.
Oddly, this information always remained a secret....
Funny enough, you can see what I mean in this thread. Slyfox 1 posted some posts ago, that it would be helpful to know the DVD titles that are causing this problem. Still there is no one "coming out" with this info...
Answers like "all DVD titles" are of limited use, as I don't know, what exactly you all have on your shelves.
So please believe me, that we certainly are very much interested in fixing this problem for you. It's simply that so far we aren't able to. Just can't.
Ok, long prelude, let's get to business: can you please gather some information here, including:
- DVD titles (including region code or even better: country)
- A/V-sync problem observed on what player (type of software player and version of codec in use / or mobile device)
- Some info regarding computer hardware might also be helpful, though not really likely - you never know.
- The exact settings used in CloneDVD mobile, deinterlacing on/off, quality setting, resolution, ...
- Anything I'm not thinking of right now
If we do manage to reproduce this effect just once, we're a large step closer to a solution.