Little Fox
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Thread Starter
- Joined
- Nov 22, 2020
- Messages
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Hello friends,
I'm completely new here and first of all I congratulate the developers of AnyStream for this product. Secondly please excuse my bad English, which I'm still trying to improve. I'm using Win-10 and have bought a lifetime license for the version 1.0.6.1 64bit. The downloads are all fine and the videos are playing on VLC as well as on my QNAP-Media, which is connected to my TV. So far so good.
I remember, however, from the advertise that it is also possible to convert these mp4 files into any other format if needed. I tried this and to my suprise after the conversion the audio-file is completely missing. Only the video is fine. Going furthermore into the properties of the mp4-file the audio properties are missing. The video properties are all there. This is a mystery for me, as the mp4-files when played on the VLC or on my QNAP-Multimedia all are playing with audio AND video.
I also tried this on my old Win-7 PC and got the same results for all downloaded files.
I mean I can live with mp4-files, but I still wonder where the mistake might be ?
thank you for your answer and regards
I'm completely new here and first of all I congratulate the developers of AnyStream for this product. Secondly please excuse my bad English, which I'm still trying to improve. I'm using Win-10 and have bought a lifetime license for the version 1.0.6.1 64bit. The downloads are all fine and the videos are playing on VLC as well as on my QNAP-Media, which is connected to my TV. So far so good.
I remember, however, from the advertise that it is also possible to convert these mp4 files into any other format if needed. I tried this and to my suprise after the conversion the audio-file is completely missing. Only the video is fine. Going furthermore into the properties of the mp4-file the audio properties are missing. The video properties are all there. This is a mystery for me, as the mp4-files when played on the VLC or on my QNAP-Multimedia all are playing with audio AND video.
I also tried this on my old Win-7 PC and got the same results for all downloaded files.
I mean I can live with mp4-files, but I still wonder where the mistake might be ?
thank you for your answer and regards