As to the home user system, i believe it was pete that said it not very long ago. Now, on to reddit. What is said there, to be fair is irrelevant. Reddit isn't the home website or support place for AnyStream. That place is here, (or via the support ticket system) which is the only place you'll get official support. Hell i use reddit too, i like it. But it's not the home for redfox products.
You are well within your rights to say that you should be able to comment on the limitations, that's perfectly fine (my statement, asked by admins to make) never said you could. What it DID say is not to assume knowing the inner workings of AnyStream. That's a different ballgame
Now as to what you LIKE to get, vs what you actually get in a download. Prospere (one of the lead admins) specifically stated (but in different words) that video and audio wise it always asks the service provider (Amazon/Netflix) "hey, i want the highest bitrate you have for both audio and video for resolution X". Now, there's a difference between telling the provider that you want something, and the provider actually giving you want you want. Getting what you (the user in this case) want is then upto the service provider to give to AnyStream. It doesn't have any control over it, AnyStream only grabs what the provider gives it.
As to the honesty, RedFox is honest always has been. People are used to wanting certain quality, that's perfectly fine. But if AnyStream doesn't give them the quality they want, is that AnyStream's fault? No, as it only grabs what the provider feeds it. It's merely a downloader and not an encoder. Specifying a specific audio/video profile is actually on the feature request list
https://forum.redfox.bz/threads/read-me-feature-requests-status-report.79117/, look for ID 79127 near the bottom and is currently under active consideration for implementation or not.
Now to the OS thing, i will agree on that it currently is a bit vague on which OS's are supported. The AnyDVD page
https://www.redfox.bz/anydvdhd.html is a lot more detailed on specific OS support. Most of the users here that complain it doesn't work recently are running enterprise versions of windows. Now things logically for a second, which part of "Windows Server xxxx" or "Windows Enterprise xxxx" gives of the idea that it is designed for home use? None, that doesn't mean you can't use it as such though. It only means that it isn't intended for that use and as such shouldn't be used as such. I won't make any claims as to the underlying differences but it's only logical to assume that certain functionality may behave differently between windows Home / Pro and enterprise versions.
Finally, your question. I can't say i've seen you ask it. Before i can assist you in that. Lets move that part into it's own topic shall we? As that is beyond the intent of this subject. Why don't you create a fresh topic, ask that question again. So it can't be missed! Don't forget to include your current setup will you (windows version, VM or not,...) and we'll be more than happy to try and assist you