You have to create one first. From the "please read this before you post" sticky, #5:I'm unable to rip Bohemian Rhapsody to disk I get error View attachment 46253
I'm unable to find a logfile.
5. Post an AnyDVD log file. Many times the answer to your question is visible to experienced users or RedFox support or a developer right away.
Ensure Anydvd is running.
- Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
- Right click the red fox icon on your system tray (to the lower right).
- Select "Create Logfile"
- Wait for Anydvd to create a log file. In some circumstances this might take 5 minutes or longer.
- A pop-up screen will appear. Take note of the location where Anydvd created the logfile "Anydvd_Info_<xxxxxxx>.ziplog" (or something similar)
- Click "ok". A Windows Explorer will open. You will see a zip file called "Anydvd_Info_titleofmydisc.ziplog"
- Click "Create new topic" on the top or bottom right of a forum section.
- Describe the problem
- Below the text box you will see 3 buttons. Click the middle one that states "Upload File".
- A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the RedFox forums)
- Click the "Browse" button, and locate and select the .ziplog file you created.
- Wait for the progress indicator in the top right corner to finish. Then click "Close"
- When you submit reply, or submit a new thread, the .ziplog file will be attached automatically for us to take a look at.
Looks like a dirty and / or defective disc and / or drive.It must have been a timing thing... I looked before and after trying to rip the file and the "Create Logfile" option was greyed out. I went back after your reply and it was available. It took over 15 minutes to generate, but here it is.